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apply now Specialist, Client Delivery Maker

8.00 to 10.00 Years   Mumbai City   11 Oct, 2022
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    *RoleSupport as part of CET.Primary responsibility for ensuring accurate and timely completion of CDD applications/renewals, identification of required documentation, sourcing of underlying documents, and maintenance of eCDD static data, FATCA Due Diligence, CRS Due Diligence.Resposibilities
    • Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients.
    • Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs.
    • Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate.
    • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
    • Responsible to protect the Bank s interest by ensuring that documentation is complete & effective, whilst assisting the RMs in their efforts to maximize revenue.
    • Deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) & Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other IMO-related issues.
    • Maintain a good working relationship with the various Business Units, Finance, Risk, Technology and Operations community.
    • Act upon checker s feedback and do not repeat same errors in clients profile.
    • Provide insight and suggestions to improving processes, identifying opportunities to streamline and rationalization of making process.
    • Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO.
    Our Ideal Candidate
    • Meticulous and with a good eye for detail.
    • Strong drive to deliver.
    • A team player with good interpersonal skills.
    • Ability to work independently and able to cope with pressures from tight deadlines.
    • Good writing and presenting skills in English.
    About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Visit our careers website www.sc.com/careers,

Keyskills :
static dataproduct salesdue diligencebusiness unitsservice standardscontinuous improvementoperational efficiencycddrmscrsrisksalesvisitidealnimblefinancebanking

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