Assistant Manager

Job Description

General Objective : Client SatisfactionTo be proactive and take self-initiatives in improving the existing work.To be a team playerMaintain the Code of Conduct and adhere to all policy guidelinesResponsibilitiesMain tasksDetailsCorporate travel managementAssist in defining TraveI policy, mobile reimbursement policy within group/APAC scope & framework, implement, supervise tasks around it and ensure adherence.Ensure all travel undertaken are compliant within the travel policy frameworkManage, monitor and supervise all inbound and outbound travelsManage the KPIs and SLA defined with the designated travel deskManage and process all travel related documentations like visa covering letters for outbound travelers, invitation letter for inbound travelersHandle and provide solutions to any travel related issues that may ariseAnalyzing and preparing reports on travel spendEnsure travel cost are booked under correct cost centers & GLsExpense tool and Travel request management including Online booking tool adminstratorBeing concur tool adminstrator ( Expense & Request tool );Manage the concur functional and technical support and provide resolution to all isues faced by employees. Manage and monitor Concur user profiles including modifying the profile settings, troubleshooting technical user errors, password reset, assistant setup etc.Concur Expense & RequestsEnsure the concur tool is working seamlesslyEnsure expenses are claimed and travel charged under the correct GLCreating and managing expense types, work flows and approval flowsEnsure concur expense automatically imports credit card chargesEnsure all requests are policy compliantTrain new team members on concur expense & request moduleCorporate credit card adminstratorResponsible for administrating the Corporate Credit Card Program, including handling the card application process, card usage, delinquency management, reinstatement, card cancellation, overviewing the payments, reporting and data analytics, accounting & reconcilation of credit card transactions under Business travel account primarily used for travel- air and other travel services including travel agent transaction fee, timely processing of payment, raise disputes for inocrrect transactions,Car booking for business travel/BCP movement/relocationsEnsure all the cabs requests are fulfilled in timeEnsure billing accuracyConduct service meetings, take feedbacks, ensure all safety, security standards are maintainedOffice supplies - Office and Printed stationeryEnsure standard ordering process is maintained across all locationsMonitoring catalogue items and ratesEnsure team makes sure appropriate requests and approvals are taken before orderingHandle and provide solutions to any order related issues that may ariseCorporate Mobile connectionsSigning purchase order for new connectionsApproving disconnections / plan change / Group billingEnsuring all documentations are correctEnsure any exceptions have necessary approvals in placeGuide the team in any issues which may ariseMaintain appropriate business relationship with vendorsConduct service meetingsFRRO & immigration related activityCoordinate with HR and expat for the necessary documents required for filingMonitoring and follow-ups to ensure timelines at metBilling and approving invoicesAttend/ Support to periodic internal audits ( OPC/ORC/IG)Provide required monthly dashboards, trackers and evidences for quarterly OPC reviewsProvide relevant business justification for any queries raisedActive participation in RFP across area of work with all service providersParticipate in the Global RFP hotel program, all related tasks/service providersProvide suggestion on Hotels to be invited for the bidNegotiate rates for short as well as Long staysEvent ManagementParticipate in acquiring quotationsNegotiations & finalization of quotesCoordination with respective teamsBilling and paymentAssist the CAO & MD of Chennai ( Site lead)Managing calendar ( arranging, re arranging meetings, cancelling etc.)Arranging yearly meetingsProviding times slots for meetings requestedFiling personal monthly claims in concurRaising travel requests in concurWeb checkins and boading passMaking all necessary arrangements for travelArranging any other group meetings or events as per requestsRequired SkillsUnderstanding on corporate travel management with air, hotel and visa knowledgeBasic accounting knowledgeGood understanding on MS officeGood time managementAbility to multi taskStrong interpersonal, communication & presentation skillsStrong negotiation skillsThinker and problem solverWilling to work extended hoursContributing ResponsibilitiesTeam playerTaking complete ownership of any task assignedSeamless Coordination with other team membersAbility to multitaskAbility to handle pressureWillingness to work extended hoursTechnical & Behavioral CompetenciesGood Communication skills (written and oral)Accounting knowledgeMS Office,

Keyskills :
data analyticsinternal auditpurchase orderaccountstatretail banking