Associate, Business Management, Client Coverage, CCIB

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesThe role involves a combination of routine, project and ad-hoc work. Specific areas of responsibility will include:Business Performance (Revenue and Returns)

• Analysis of Revenues and Returns for Client Coverage
• Preparation of performance presentations for various stakeholders
• Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance

Business Administration and facilitation

• Initiatives tracking and delivery
• Secretariat for key forums and adhoc projects PSCs as needed
• Co-ordination and review of risk appetite setting on consolidated basis for Client Coverage head , Region
• Co-ordination of regional communciaion and announcements etc
• Score cards co-ordination and tracking
• Co-ordination regionally on Headcount management and cost management
• Consolidation review and refinement of information required from various stakeholders
• Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc
• Co-ordinate staff training programmes and initiatives

Engagement with Business Support Functions

• Product: Analyse and review Product performance data and reports
• Credit: Analyse Credit Process Improvement data, review Credit-related reports for distribution or comment

Alignment and Accountability

• Analyse and report on A&A performance metrics
• Oversee Account Plan execution within renewal timelines
• Co-ordinate tail management and run-off tracking

Continuous improvement initiatives

• Keep abreast of best practices in learning and development to raise the performance
• Optimize current processes to meet customer requirements (internal and external)

Business

• Ensure Client Coverage MT, Client Coverage COO and CCIB COO (where relevant) business strategy and execution support requirements are met as articulated in the CCIB/Client Coverage business & COO strategy, objectives and as subsequently identified as priorities in response to changing circumstances
• Execute plans to optimise people, processes and systems
• Ensure Client Coverage frontline awareness of key operational changes impacting clients, RMs and the broader client teams

People and Talent

• Work in collaboration with risk and control partners

Governance

• Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
• Responsible for delivering effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
• Develop a strong conduct, risk and control environment to minimise operational loss and audit failures and in partnership with Client Coverage MT members/other relevant stakeholders to ensure appropriate focus on issues and resolution

Regulatory & Business conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Other Responsibilities

• Embed Here for good and Group s brand and values in the Client Coverage frontline and COO team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• Masters or Bachelors degree
• Comprehensive knowledge of risk governance frameworks & quality framework and processes
• Proactive and positive with the ability to make good/sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues/ tasks.
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking
• Licenses, memberships and certifications

Key Relationships

• Regional Head of Business Management, Client Coverage, GCNA CCIB
• Client Coverage Regional MT
• Client Coverage COO teams
• Client Coverage Group HR
• Regional support functions
• Regional CCIB product partners
• Country / Regional Client Coverage Heads/CO-Heads
• L&D team and Learning Academies
• GIA

Contributes To

• Effective governance
• Risk escalation and awareness
• Effective Quality
• Effective Training
• Effective Communication

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
program management skillsdrive changestaff trainingshared servicesrisk governancetime managementclient coveragebusiness strategymanagement skills