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Associate Director - Digital & Customer Experience - Retail (12-16 yrs)

3.00 to 5.00 Years   Mumbai City   12 Aug, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    A leading Retail client of ours is looking for a Associate Director Digital and Customer Experience , based in Mumbai.For this role we are looking for candidates who have atleast 12 years experience in Digital Marketing, Strategy and leading the customer experience and technology -SEO, Mobile App, SEM and also driving the Loyalty programs.Candidates who have worked in developing 3-5-year digital strategy and roadmap and programs to accelerate the digital capabilities, will be a perfect fitThe role will involve partnering with technology team to co-own the digital roadmap, ensure the roadmap, and action plans are in place and executed with relevant contribution from other teams across the organizationThe responsibilities will involve identifying and analyzing new business opportunities in digital ecosystem and business model innovation for India MarketChallenge current thinking with innovative and disruptive technologies that drive business goals in a more efficient and effective wayUnderstand regional and market strategic objectivesThe detailed JD can be shared with interested candidates,

Keyskills :
financeadvisorycompliancereportingcustomer relationsbusiness model innovationnew business opportunitiesnew business

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