Associate, External Communications

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesStrategy

• Align media strategy and involvement to the Bank s overall objectives and priorities.
• Develop media strategy and messages to enhance business competitive position as well as to support the Bank s sustainability initiatives with media activities.
• Enhance media visibility of the bank s corporate culture and CSR messages.
• Leverage Economists and reports to enhance the Bank s thought leadership.
• Act as a centre of expertise , developing and maintaining knowledge of all business functions best practice to implement media activities.

Business

• Work with all business functions to communicate the business priorities and deliver the key messages to external stakeholders.
• Understand and communicate the Group strategy to external stakeholders under the area of responsibilities.
• Manage relationships with media and internal networks including business and support functions.
• Provide supports to other teams and projects as required.

Processes

• Identify speaking opportunity to raise the Bank s profile, CSR agenda and thought leadership.
• News release draft, revision and distribution.
• Media interview planning and arrangement.
• Press conference / event development and management.
• Pro-actively pitch story ideas to the media that fit the Bank s strategic agenda.
• Develop and maintain a network of key press contacts with knowledge of the Bank s strategies and capabilities.
• Drive utilisation of new channels to enhance external communications e.g. social media.
• Media enquiries and issue handling.
• Timely updates to Message House once business results change.
• Proactively manage media agencies.
• Co-work with related parties on complaint cases when they arise and minimise negative media exposures.
• Holding statement preparation and circulation.
• Maintain a tight control of all issues that have the potential to cause reputational damage. Manage crisis and proactively mitigate and deal with threats that may have risk the Bank s reputation.

People and Talent

• Organise media training for the Bank s spokespersons.
• Work with business functions to form a strong communication strategy for promoting programmes and campaigns efficiently.
• Identify opportunity to raise Bank s profile and thought leadership.

Risk Management

• Take first line risk management responsibilities into own responsibilities and every general management role, follows the Group s organizational structure, incorporating business, functional and geographic entity dimensions.
• Ensure a full understanding and effective management of the risk and control environment in area of responsibility, and actively seeking advice from specialists wherever required.
• Ensure all material risk are identified, assessed, mitigate, monitored and reported, ensure that known risks are controlled within acceptable boundaries and to consistent standards.
• Ensure all applicable policies, procedures, limits and other risk control requirements are implemented and compiled with. Ensure that applicable external rules and regulations are compiled with.

Governance

• Maintain robust business and regulatory governance standard by adhered to relevant process, policies and procedures.
• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role.
• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key StakeholdersInternal functional

• Group, Regional and Country CA
• Group Content Management team, IR
• Taiwan Top Team
• Local business functions
• Local support functions (HR, Legal, Compliance, etc.)
• Authorised spokespersons (CEO, Top Team and their one downs)

External

• Local media (including print, broadcasting and online), wire services editors and journalists
• PR / advertising / event / media monitoring agency

Other Responsibilities

• Embed the Bank s brand and values in all external communication materials.
• Perform other responsibilities assigned under Country, Business or Functional policies and procedures.
• Ability to work with senior management and peers to develop projects and campaigns.
• Influence across of a culturally diverse team across functions and geographies without direct reporting line.
• Perseverance.
• High standards of professional integrity.
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Our Ideal Candidate

• Professional background in Public Relations or Communications with minimum 8 years experience gained within a multinational company.
• Excellent in written and spoken English, and preferably with strong Chinese writing skills.
• Maturity and credibility to liaise with and influence individuals at the highest levels, including senior management of the Bank.
• Strategic thinking with problem solving skills and multi-tasking capability.
• Confidence, superior organization skills, and a high level of commercial understanding.
• High level of engagement and commitment to work.
• Excellent communication and presentation skills.
• Tech-savvy in exploring different mediums/modes of communication and using audio-visual aids to achieve communication objectives.

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
media strategyrisk managementproblem solvingpublic relationsmedia monitoringsenior managementcorporate culturecontent managementgeneral managementorganization skill