Associate Manager, SCM ER Client Services

Job Description

*About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Role Responsibilities PURPOSE Supply Chain Management (SCM) is transforming its risk management and process capabilities to enable new Third party engagement service offerings to its stakeholders. The SCM ER Client Services Manager role will be accountable for:
• supporting stakeholders in the identification of accurate sourcing risk
• ensuring stakeholders are directed to the most appropriate process for their sourcing needs
• enabling the appropriate engagement of SCM
The SCM ER Client Services Manager role will also work closely with the Global Process Lead for Third Party Risk Management to ensure that the appropriate processes are adhered to and any efficiencies or process improvements can be reviewed and where appropriate implemented. KEY RESPONSIBILITIES:
1. Stakeholder Management
• Liaise with stakeholders to determine sourcing requirements and risk profile for the engagement
• Liaise with appropriate Risk Groups and Risk Governance teams to ensure accuracy of risk identification
• Liaise with SCM leads to identify existing arrangements for utilisation
1. Risk Identification
• Understands the Banks sourcing categories and associated risks across all Risk Groups and Risk Governance teams to enable accurate risk identification
• Understands the Banks risk framework and is able to operate in a compliance driven environment
• Is able to understand and mandate, where appropriate, Third Party Risk Management Policy & Standards and other relevant Bank policies
• Conducts Inherent Risk Validation and Risk Assessment in Ariba Risk to determine engagement risks to be managed
1. Regulatory & Business Conduct
• Displays exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead stakeholders to achieve the outcomes set out in the Bank s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Our Ideal Candidate
• Knowledge and experience across a typical Finance Organisations categories and risk management
• Demonstrable ability to develop trusted and open relationships with stakeholders
• Efficient and effective communication skills (written and verbal) in the English language
• Knowledge of SAP Ariba product would be beneficial but not essential
• Knowledge Korean or Mandarin will be an added advantage, but not essential
Visit our careers website www.sc.com/careers,

Keyskills :
missalesmanagementkeeping things simplequalitycustomer relations