Associate Manager, UAE Product Analytics

Job Description

*About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
The Role Responsibilities Strategy The primary focus of the role is to deliver analytics projects within the CPBB Analytics. The individual will be responsible for end to end analytics solution development and execution. Also provides timely business insights and manages campaigns according to strategic priorities of the business. Business
• Maintain internal data-mart.
• Client profiling: Client segmentation, product mapping, client need analysis and psychographics.
• Trend analysis in CPBB Client book/ KPIs and highlight risk and opportunities to business
• Design & implement campaigns to test hypothesis and generate insights
• Accountable for end to end management of campaign: Designing, Execution, Tracking
• Client segmentation by data Mining to identify the right variables for segmentation
• Develop a suite of Marketing triggers.
• Analyse and establish early predictors of performance for different channels Business
• Work with Digital Head and Cross functional teams to deliver on Digital transformation initiatives with data led insights on the key drivers to drive digital growth in country
• Liaise with business to develop client proposition and execution modalities
• Able to communicate findings to business in a simplified manner
• Pre-post tracking of campaign for an agreed period
• Design segmentation and align campaign across customer and product life stage through customer channel of preference
Processes
• Continuously improve the operational efficiency and effectiveness of processes
• Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations
People and Talent
• Champion and act as role model of the group s values
• Driving an environment of collaboration, both within CPBB Banking and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner
Risk Management
• Interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures
• Ensure data security and data sharing in secured way through SharePoint in password protected files
Governance
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [CPBB] to achieve the outcomes set out in the Bank s Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Group/Region Analytics teams
• Group / Region/Country Product & Segment Teams
• Group / Region / Country Channels/distribution
• Group / Region / Country Risk Analytics Teams
• Group / Regional / Country Business Teams
• Support functions including Finance, Technology, Analytics Operation
Our Ideal Candidate
• Education - Post Graduate or University Degree
• 2-5 years of relevant experience Analytics industry
• Campaign management experience preferred
Visit our careers website www.sc.com/careers ,

Keyskills :
life insurancemanagementkeeping things simplemiscustomer relationsquality