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Asst. Officer, Specialist, Operations

6.00 to 10.00 Years   Mumbai City   15 Feb, 2022
DBS Asia Hub 2
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    *Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Purpose
    • Monitoring and Processing of Trade finance export transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines.
    • Maintaining the Client services as per expectations at the desired levels and manage all the stake holders.
    Job Duties & responsibilities
    • Monitoring and Processing of import trade finance transactions like import bill lodgement, Buyers credit processing, import Payments
    • Sound knowledge of UCP 600, URC, ISBP, URDG guidelines
    • Knowledge of LC bill scrutiny.
    • Knowledge on Nostro Reconciliation.
    • Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
    • The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills
    • Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.
    Required Experience
    • Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries.
    • Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactions.
    • Excellent Client / Customer management skills, business orientation.
    • Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
    • A positive and attitude to work in a team and provide proper assistance and support to the team as required,
    • Capability to identify areas of risk and suggestions to mitigate
    • Good knowledge on Microsoft applications
    • Overview of systems used in Trade operations
    • Functional Knowledge in handling SWIFTs
    Education / Preferred Qualifications
    • Graduate / Post Graduate
    Core Competencies
    • Strategizing and Problem-solving skills
    • Thorough Knowledge on FEMA, managed trade finance operations with minimum experience of 6-10 years.
    • Should have managed large volumes and teams
    • Preferred having Knowledge of Trade/and A2 payments.
    • Knowledge of UCP 600, ISPB, URDG
    Technical Competencies
    • Good knowledge on Microsoft applications
    • Overview of systems used in Trade operations
    • Functional Knowledge in handling SWIFTs
    Work Relationship
    • Excellent communication skills
    • Presentation skills
    ,

Keyskills :
ucp 600customer managementtrade financetrade finance operations

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