AU Small Finance Bank - National Head - Product Management

Job Description

Brief Objective of Position & Its Contribution to the Business : - The ideal candidate is expected to evolve and grow our suite of Life Insurance products to meet the changing needs for our Customer.- This role will influence a cross-functional team and provide product direction to develop the conceptual design, market and competitive analysis and evaluate product performance to determine necessary product enhancements or changes.- Must have the capabilities to capture customer imagination for Life Insurance and design the customer journey with our Insurance Partners Key Responsibilities : - Selected right set of products as per the customer segmentation/ Profile from Life Insurance Partner- Design the exclusive product or solution on Retail and Group Platform - Drive the highest level of product penetration - Design the Life Insurance product roadmap and feature set with focus on ensuring AUBANK stays on the leading edge of digital capabilities.- Define product initiatives with new features and optimizations of existing ones, work collaboratively with business, Insurance Partner, Teach Team to ensure a unified product landscape. - Integrate data analytics, product metrics, user interface & experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives- Understand, manage, all product related communication, Employees focused and customer focus.- Manage all product related training along with all insurance partner to our sales team - Track and manage business case metrics ( Product holding per customer, Per Family, Customer referral, Employees Productivity, Cases Size, Case Rate, and financial planning models ensuring that product delivery stays on track and on budget- Ensure high level sales ethics results in 95+ persistency and ZERO Mis-selling.- Organise and get the approval for requisite products from Product Committee - Ensure all compliance related to Life Insurance sales process- Manage stakeholder communications to ensure business needs are met, set and manage expectations through effective written and oral communication - Track and analyse metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term - Design and roll out effective campaigns for Employees or Customer to enable the sales team along with all stakeholder Key Outputs/Results from the Role : - Achievement the planed budget for each Life Insurance partner on New Business and Persistency- Achievement of % of Product Penetration - FOS activation % MOM as per planed budget- Launching of New Product Solution to increase the market share - Enhancement of UI & UX to improve the NPS and over all TAT reduction in Policy Issuance, Leakage, Process journey, New Business, Renewals, Claims, Complaints, FLC and Customer satisfaction .- 100% Complaint in all regulatory guidelines - Design and drive the competitive R&R to accelerate the business Job Specification (Competencies required to perform the role) : - A management Graduate with at least 10 years of experience financial management or personal financial management product experience with proven track record of delivery of new products and features- Candidate must be from Insurance Company, Banking, Equity Research, Fintech, Trading or Mutual Funds - Has the ability the manage the cross-functional team. Functional Competencies : - Demonstrable experience authoring business requirements, defining user stories and leading execution including bringing together cross functional teams within an Agile development framework- Expertise in defining and building out product roadmap, prioritizing projects according to business need, producing business models - Ability to influence people at all levels across a broad variety of job functions - Thorough understanding of financial modelling, forecasting and tracking as it relates to product delivery - Structured thinker, effective communicator with excellent written communication skills and willingness to ask awkward questions - Demonstrated ability to manage tight delivery timelines and calmness under intense pressure- Commitment and self-motivation suitable to a start-up team in a large organization Behavioral Competencies : - High Orientation towards solution selling in the Financial sector. - Result & Process oriented - Proactive, agile and highly responsive towards achieving goals - leveraging key strengths and capitalizing on opportunities with a keen sense of urgency - Strong interpersonal skills, able to successfully build and maintain networking relationships - Able to work in a team by proactively engaging a wide range of stakeholders - Problem Solver overcomes issues and barriers to implement complex solutions - Persistent and resilient to resolve complex problems that requires negotiation, issue navigation and organization agility - Drives innovation and change thinks out-of-the-box and is creative in looking for opportunities and solutions - Demonstrates courage in challenging the status quo - Continuously strives for excellence and improvementThis job opening was posted long time back. 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Keyskills :
salesbusiness developmentmarketingsellingstrong interpersonal skillslife insurancedata analyticsinsurance salesmarket analysissolution selling