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Bpo Executive

0.00 to 4.00 Years   Mumbai City   27 Apr, 2023
Sykes Business Services of India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care ExecutiveCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Job DescriptionGreetings from SITEL!Work from Office jobSITEL Mumbai is hiring for International Voice/ Non voice Process.Job Details:1. Age: 20 years to 39 years2. Minimum Qualification Intermediate (HSC+ 6 Month Exp.3. Maximum Qualification Graduates Fresher and (Undergrads can be considered but should not be regular college students)+BPO Exp4. Experience Any Under Grad With Exp.5. Communication skills: Exceptional Spoken skills in English6. Shifts: Rotational shifts full night 6 pm to 12pm (Next Day) any 9 hrs ,(Should be comfortable to work in all shifts)7. 5 day workingany2 day Off.8. Good Typing speed required ( 35wpm / 95% Accuracy +)Salary: As per Market Standards CTC 22KOnly Interested Applicants Can call : GUNJAN OZA- hidden_mobileRequirement:-
    • Excellent communication skills.
    • Should be very good in typing with 35 WPM/95% Accuracy
    • Must be an analytical and a logical thinker to solve customer queries and issues
    • Minimum 6 months to 1 year of Experience inChat and BPO support.
    • Rounds of Interview HR+ VS/Chat ( 65% Passing ) + Ops round
    • BGV , address Check
    Note: Any candidate applying for this position should be okay to work from officeExperience: Any Under Grad+ With Exp Required OR Graduate FresherJob Profile:HSC + 6 Months Chat and Customer services Experience ( only international Experience)
    • Responsibility:Provide to International Customers service
    • Shift Timings:Should be flexible to work in US Rotational Shifts.
    • Desired Skills:Need Excellent Communication skills in English.
    • Working Days:5 days working
    • Weekly Offs:2 Week Offs(Rotational and Split)
    • Transport:Home Pickup and Home Drop.
    • Rounds of Interview:HR, Voice and Accent, Typing Speed 35+ Wmp and 95%+ Accuracy, Operations Round, Background verification.
    All Interviews will happen over telephonic and WhatsApp Video CallThe selected candidates should be able to join ASAP and have all documents for background verification.You can refer your friends too!!Perks and Benefits
    • Door step Pick-up & Drop will be provided
    Interview Timings: 12:00 PM - 9 PMMode of interview: Telephonic/ Video calls onlyInterested applicants can respond to the job post.For more informations kindly call Hr Gunjan Oza hidden_mobile

Keyskills :
international call centercustomer support

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