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BPO KPO Customer Support Representative

5.00 to 10.00 Years   Mumbai City   28 Sep, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.5 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    • Skills Should have excellent communication skills- English
    • Excellent verbal and written communication skills
    • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
    • The job will require you to handle inbound calls/emails/chats regarding Customer queries.
    • Resolve customer queries and achieve customer delight.
    • Ability to Identify Opportunity and Implement Process Improvements
    • Has technical experience and skills in the areas of problem determination, creativity, and analysis.
    • Candidate should be Flexible for rotational shift/ Night Shifts
    • 5 Days working / 2 days off
    • Graduates/ undergraduates are fine
    • Transport facilities available

Keyskills :
bpo voicekpocustomer carecustomer relationshipbpo operations managementbpocustomer supportcustomer service

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