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Bulk Hiring for the post of the CIB_Implementation Specialist

2.00 to 5.00 Years   Mumbai City   22 Jun, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Responsibilities
    • Process maintenance requests in modifying or deleting products/services/accounts for Treasury Services clients
    • Ensures delivery of maintenance and account closing activity to be completed within established service level agreements
    • All requests assigned need to be processed by the TAT and 100% accuracy
    • Respond to internal queries from Service/Operational partners
    • Act as central point of contact and coordinate with partners within the firm (i.e., Service, Operations and Sales) to ensure completion of implementation and documentation requests within agreed Service Level Agreements
    • Identify process improvements/Address issues/concerns/escalations with a sense of urgency.
    • Understand current processes and challenges to define a future state process and benefits with the goal of enhancing client experience, increasing automation, efficiency, and reducing risk.
    • Develop process and system enhancement recommendations
    • Ensure a client-centric approach is core across the team
    This role requires a wide variety of strengths and capabilities, including:
    • Bachelor s degree & Strong experience within Banking Operations.
    • Strong communication skills, both written and verbal.
    • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player
    • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate
    • Ability to be flexible, follow tight deadlines, organize, and prioritize work
    • Knowledge in Microsoft Office products including Word, Excel, Access, Power Point and Outlook
    • Builds/promotes a client/customer centered organization.
    • Escalates issues and concerns in a timely manner with seniors and support resolution
    ,

Keyskills :
mysqlcustomer relationssqldatabase administrationtomcatservice levelproblem solvingmicrosoft officetreasury servicescommunication skills

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