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Business Development Manager, Priority Banking

5.00 to 10.00 Years   Mumbai City   02 Dec, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    * JOB PURPOSE
    • Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering
    • Also handle client-led requests via ATL/online pull
    • Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over clients to assigned Priority Banking Team
    • Do not manage the client relationship beyond acquisition & activation
    OTHER RESPONSIBILITIES1. Prepare & set up (remote)
    • Collect info from leads from sources
    • Pre-send product bundles description and bank proposition
    • Collect all documents (digital) required for account opening and pre-fill forms
    Sources of leads
    • ATL/ Online leads
    • Alliances
    • Catchment activity
    • Targeted Affluent Lists
    • BC/CC/CIC cross sell
    Target Clients
    • Priority NTB potential clients
    2. Meet, deep sell & train (in person)
    • Meet in person (ensure Priority Banking Team)
    • Listen and determine further needs
    • Acquire clients with anchor products
    • Set up KYC needs with KYC centre
    • Educate and conduct initial set up for online, ATMs, Client Centre, and Store
    3. Activate and pass on (remote)
    • Activate as per 100 day plan
    • Prepare and pass on Client into interacting with the bank via Online, Client Centre, Store and Priority Banking Team
    Policies and GuidelinesTo be familiar and comply with all relevant Group policies and local regulations in relation to all products.Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to. ANTI MONEY LAUNDERING / KYC / CDDRemain alert to the risk of money laundering and assist in the Bank s effort in combating it by adhering to the key principles in relation to:
    • Identifying your customer,
    • Knowing your customer,
    • Reporting suspicions,
    • Safeguarding records and
    • Not disclosing suspicions to customers.
    GROUP COMPLIANCE PERFORMANCE OBJECTIVESAdherence to laws and regulations, internal risks and compliance policies and Group Code of ConductCompletion of all mandatory risk and compliance training including e-learning within stated timeframesProactive identification of risks and concerns, including escalation to all relevant stakeholdersTimely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls. PROJECTS
    • To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation
    KEY RELATIONSHIPS (INTERNAL AND EXTERNAL)Internal
    • Senior Relationship Managers, RMs and peers in Retail Clients
    • Senior Managers, SBIM, BOMs and BOOs of all levels in the Business Units.
    • Branches
    • Group Internal Audit
    External
    • Clients
    Contributes to
    • The overall success of Retail Client Nigeria
    OUR IDEAL CANDIDATE
    • Min of 10 years experience in Sales with minimum 5yrs experience in sourcing and managing HNIs
    • Good working knowledge of the bank s operating systems.
    • Good communication and inter-personal skills.
    • Good working knowledge of the Banks products and services.
    • Good PC skills.
    Product broadening
    • Enhanced multi-product Priority knowledge
    • Market and competition knowledge
    Client engagement
    • Closing deals
    • Client training on digital solutions
    • Communication and presentation skills
    • Negotiation and objection handling
    Journey completion
    • Understanding of KYC principles
    ,

Keyskills :
salesmarketingbusiness developmentcustomer relationstarget

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