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CIB_ Applications Support CREDIT/RISK - Associate

5.00 to 10.00 Years   Mumbai City   21 Nov, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    • Acts as the primary technical resource for client implementations for mid-sized merchants and third party integrators.
    • Advises clients of Chase on supported connectivity options, communication protocols, transaction record formats, and functionality related to product offerings.
    • Completes integration testing requirements to ensure the client s software integration meets all product and service requirements for feature sets, connectivity, industry, and regulation standards.
    • Thoroughly analyzes data transmitted to the Chase test hosts, or self-testing tool and communicates results to clients.
    • Manages the interactive process of issue diagnoses/fixes with the client in a timely and professional manner. This may include technical conference calls with clients, integrators, resellers, hardware vendors, card brands, and other internal Chase teams depending on the circumstances.
    • Acts as the key point of contact for successful conversions of products and services from a technical perspective for new and existing clients from their current processing environment to Chase platforms.
    • Mentors analysts and collaborates with new and existing employees working with clients on integration projects.
    • Partners with sales consultant and/or other subject matter experts on client conference calls requiring advanced technical consultation .
    • Highly complex integrations may include EMV certification with card brands.
    ,

Keyskills :
working with clientssubject matter expertssales consultingintegration testing

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