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CIB- Wholesale Payment Operations- Transaction Processing Manager - Associate

5.00 to 10.00 Years   Mumbai City   28 Jan, 2021
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax,Sales / BD
EmploymentTypeFull-time

Job Description

Key Responsibilities would include:-

  • Responsible for meeting client deliverables with a high level of timeliness and accuracy.
  • Develop an environment of continuous focus on quantifiable productivity and quality.
  • Constant and regular review of processes and performance with focus on improving departmental competency / performance rating.
  • Regular reviews of procedures assuring new processes are documented.
  • Identify business knowledge gaps and ensure everyone has ownership of deliverables
  • Interact with global location managers in an effective and professional manner.
  • Monitors all relevant Management Information System data ensuring all issues have been resolved expediently.
  • Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability.
  • Develop and lead a team that is responsive to dynamic organizational and operational changes
  • Responsible for overall Performance Management and Talent Review process.
Qualifications
  • Masters Degree (e.g. CA, ICWA, and MBA) with 5 years of post qualification experience or Graduate with Minimum 7 years of work experience in a financial institution. Should have the experience of managing a team of over 20-40 employees.
  • Working knowledge of various aspects of International Payment Processing &/or Investigations Operations.
  • Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
  • Prior Experience in Client and Third party banks investigations for Multicurrency payments will be an added advantage
  • Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
  • Excellent written & oral communication skills in English.
  • Proven leadership and people management skills.
  • Proven ability to build strong business relationships within the site and across the business.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • Ability to use creative problem solving techniques to solve business issues.
  • An acute client focus.
  • Good personal computer, project management, and analytical skills.
  • Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
  • Project Management/ Implementation experience would be a plus.
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Keyskills :
dyeingprintingdeliverymachineryyarncreative problem solvingmanagement information systemproblem solvingpeople managementstatements of work sow

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