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Client Success Manager - HR Technology

8.00 to 14.00 Years   Mumbai City   25 Jan, 2023
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaHR
EmploymentTypeFull-time

Job Description

    - Manage a team across consulting, technology and product management- Develop a trusted relationship with key stakeholders and decision makers from customers and partners.- Understand key elements of the customers environment and skilling strategy- Understand and respond to customer needs bringing the customers value in the focus.- Define and drive a targeted goal-based engagement plan (Success Plan)- Facilitate access to product and functional expertise for certain topic areas- Meet customer expectations by anticipating and orchestrating in the resolution of their top issues, act as an escalation point- Collaborate with internal teams by providing important customer feedback, process-improvement suggestions, troubleshooting tips etc.,

Keyskills :
accessconsultingengagementescalationtroubleshootingMonarch ProFrontPageMonarchSpreadsheetsMSQueryMapPointPivot TablesGGY Axis

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