Consultant, Regional Field Systems Engineering

Job Description

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL. No candidate will meet every single desired qualification. If your experience looks a little different from what we ve identified below and you think you can bring value to the role, we d love to learn more about you!Responsibilities
• Accountable for the defined business outcomes within assigned territory or accounts
• Assist the account teams in identifying, qualifying and engaging the customers at all levels both at a technical and business level.
• Coordinate and collaborate with various departments such as product management, engineering etc. to influence feature and function roadmaps for Ciena s packet optical portfolio.
• Act as a customer advocate to internal teams and a trusted advisor to the customers
• Assist in assessment of potential product features, providing input on prioritization.
• Be capable of presenting to large audiences on the subject matter.
• Influence and capture customer applications to ensure product fits with Ciena portfolio.
• Understand the evolution of Ciena s product portfolio and articulate these plans to customers at a senior level.
• Strong business development/commercial acumen to partner and support the regional strategy in moving into adjacent areas and evolving our packet optical Networking portfolio engagement.
General Activities
• Excellent knowledge of Telecommunications market next generation DWDM technologies, DCI, Metro, regional and national long distance network design and
• Mentor junior members of the team
• Drive advanced architecture discussions that incorporate packet optical, OTN switched Network Management and automation.
• Manage customer requests and coordinate activities.
• Review quotes, RFXs, and forecasts
• Ability to present conceptual technology including but not limited to control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects and designs.
Areas of impact
• Ability to engage different market segments including but not limited to Datacenter, utilities, Tier 1/2/3 Operators, wholesale operator and enterprise.
• Telecommunication networks, Network management, & SDN (domain controllers) preferably with knowledge of network automation solutions.
• Ability to liaise with Ciena engineering personnel to capture new feature requirements, articulate the key feature requirements and position the Ciena solution to meet those needs.
• Relationship skills and ability to inspire trust and influence others including senior Execs.
• Expert level knowledge, of control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects.
• Ability to drive RFP s and communicate technical quotations accurately.
• Understanding of competitive sales environment.
Being You Ciena As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination. Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner. We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Ciena s interview process or seeking employment with us.,

Keyskills :
influence othersdata centerproduct managementotnlong distanceproduct portfolio