Container SRE Lead

Job Description

Technology powers Standard Chartered Banks vision and strategic agenda through the provision of innovative and efficient technology solutions; we deliver greater value to our business stakeholders; we improve the skills and flexibility of our people and work more effectively with our internal and vendor service partners. The Cloud Platforms team, which encompasses the following functions, is an absolutely pivotal part of delivering on the Technology strategy for the Bank:
• Openshift Container Platforms
• EKS
• AKS
There is a requirement for a Container Reliability Engineer within Container Platforms, who will be a key member of the team responsible for building and supporting innovative container hosting platforms for Standard Chartered Bank. The team has members in Kuala Lumpur, in Singapore and in India and offers services based on Red Hat OpenShift Container Platform (OCP), AWS Elastic Kubernetes Service (EKS), Azure Kubernetes Service (AKS) and Podman container runtime.Key Roles & Responsibilities
• Contribute to the design, development, delivery and support of container hosting platforms using OCP, EKS, AKS and Podman
• Assist internal customers with re-architecting and migrating their applications for a container and micro-services platform
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews
• Own and deliver features and stories in the Container Platforms sprints, peer programming and peer-reviewing with other team members
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
• Be a member of the support and on-call rota for the Container Platforms team, responding to platform or customer issues and driving them through to successful resolution
• Partner with customer support engineers to help (and mentor) them while they triage and diagnose technical support requests
• Help ensure that the Container Platforms team is aware of any security defects or vulnerabilities in their service offerings and help drive patches or configuration changes to protect the service offerings and the applications that run on them
• Continually self-educate on changes and improvements in the container orchestration and container hosting world, so as to be able to continually self-criticise and improve the Container Platforms team s technical and service offerings
SRE Lead Role comes with People Responsibilities. People and Talent:
• To Lead through example and build the appropriate culture and values.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Governance
• Take personal responsibility for understanding the risk and compliance requirements of the role.
• Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group s policies and procedures; and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
• Embed the Group s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.
Cost
• Manage the support costs within budget.
• Ensure vendor relationships are appropriately managed and deliver value.
Key StakeholdersAll Business Units Our Ideal Candidate Qualifications
• Certified Kubernetes Administrator (CKA) qualification would be advantageous
• Red Hat Certified Specialist in OpenShift Administration would be advantageous
• Amazon Web Services certifications would be advantageous
• Academic or Professional Education/Qualifications: IT related tertiary qualification or equivalent experience.
• Licences and Certifications/Accreditations ITIL v3 Foundation or similar certifications or training would be advantageous
Desired Experience
• Comfortable and experienced working with docker containers
• Comfortable and experienced working with one or more container orchestration platforms preferably Kubernetes but Docker EE, Docker Swarm, Apache Mesos also advantageous
• Comfortable working in virtualised server environments in public cloud providers and/or private data centres
• A fair understanding of Linux platforms including kernel, system administration, operating system customisation, fault finding and debugging
• Comfortable and experienced in automating application and platform deployments using tools like ansible, chef, puppet, cfengine
• Advantageous to have experience in one or more programming languages like Java, Go, Ruby, Python or similar
• Advantageous to have experience in application development or support in cloud and / or container environments
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Keyskills :
code of conductfault findinglife insurancecustomer support