Current Account Surveillance

Job Description

*Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Specialist will work to implement AMLKYC & Fraud risk control process and measures within Consumer Banking with the aim of ensuring safe and sound operating of current accounts. (s)he will be responsible for continuously working towards proactive solutions across all channels to prevent Fraudulent instances, identification of AML lapses. Key Accountabilities, KPIs and Job Responsibilities Acting as the first line of defence, following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:
1. Process/standards awareness
• Identification of unusual patterns / unusual behavior of customers / Fraud trends, Fraudulent accounts.
• Conducting due diligence of the accounts identified through inhouse reports or highlighted by FCSS.
• Proactively identify potential risk areas and highlighting to supervisor.
• Work closely with the investigations team to understand threats and develop mitigants.
• Ensure necessary reporting of trends, unusual cases to stakeholders e.g., Business, FCSS etc
• Helping branches in identification of various red flags at time of onboarding and ongoing basis.
• Provides adequate support for Audit / inspections and ensure that there are no significant findings through constant dialogue.
• Communicate and involve stakeholders to respond to any fraud related incidents as the first touchpoint for Business, Fraud Control Securities and Services (FCSS), Operation team and other stakeholders
• Supporting the RFI / RFP process to identify product options which meet the identified requirements
• Maintaining high standard of quality and error free processes.
• Circulation of daily dashboards and other frequency-based reporting within team and other stakeholders.
• Liaising with Law enforcement agencies / Law firm for Fraud cases
• Ensuring all trainings are attended on timely basis.
1. Adherence to processes & standards
• Carry out and share the Root Cause Analysis on a bulk/syndicate fraud incident suggesting the plan of action to the management / leadership.
• Review and strengthen the AMLKYC and fraud monitoring process and control mechanism.
• Documentation of processes with respect to AMLKYC and suspected fraud monitoring.
• Ensure in spirit & word implementation and execution of internal & regulatory code of conduct and business ethics, clean desk, information security, internet usage, email usage etc.
• Maintenance of Fraud Incidents Database
1. Stakeholder & vendor management/interface to facilitate smooth operations
1. Regulatory compliance and assessment
• Ensure adherence to all AMLKYC and Fraud regulatory requirements across business and products.
Experience
• Minimum 6+ years of experience in banking domain and specially on current accounts monitoring
• Experience building Fraud prevention, detection, investigation, and due diligence.
• Knowledge of fraud, anti-money laundering regulatory requirements.
• Banking / Digital Banking experience desired.
• Ability to work within team and maintain sensitive and confidential information
• Demonstrated track record in FLOD, managing AML and Fraud along with process adherence
Education / Preferred Qualifications
• Bachelor s degree from a recognized university.
• Professional qualifications or certifications like CFE etc but not mandatory.
Core Competencies Competencies, traits & desired levels of proficiency:
1. Self driven HIGHLY ADVANCED
2. Planning & organising ADVANCED
3. Ownership of result HIGHLY ADVANCED
4. Problem solving ADVANCED
5. Assertiveness, influencing & negotiation skills ADVANCED
6. Multi-tasking in high complexity & time critical situations ADVANCED
7. Teamwork & collaboration ADVANCED
8. Change / innovation orientation ADVANCED
9. Communication, including senior stakeholders management ADVANCED
10. Vendor management MODERATE
11. Business Focus MODERATE
12. Customer Focus MODERATE
13. Developing & Coaching MODERATE
14. Leadership BASIC
Work Relationship
• Reporting to senior associate in CBG COO Team
• Working with Branch staff, Business Analytics, Technology, RMs, City Head(s), Operations, vendor(s), Compliance, Risk, Consumer Banking Product & distribution teams
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Keyskills :
code of conductroot cause analysisred flagsroot causerisk controldue diligence