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Customer Service Executive

0.00 to 4.00 Years   Mumbai City   03 Jul, 2023
Subhadra Jobs Consultancy Hiring For C
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaClient Server
EmploymentTypeFull-time

Job Description

    Interview Process:-HR InterviewOPS Interview(Final Round)DO (Digital Officers)- 60 (BPO)Prime Channel (DRM) - 60 (BPO)JD Details for DOs & DRM Position:-Minimum Graduation qualification is must.Excellent communication skills in English, Hindi and Telugu and Voice calling experience is mandatory for DRM.Freshers can be considered if they are interested to work in outbound sales process.Any banking process/customer service profiles eligibleRequired basic knowledge on Insurance, CC, Loans.etc.,Required good convincing skills, sales knowledge, adoptable to work at any situations.Candidate Responsibilities:-Candidate need to do outcall and Explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FDs, Investment Plans etc.,)Need to reach the monthly targetsNeed to resolve customer QueriesMaintain good communication skills in Humble MannerGood Convincing skillsWorking Hours 9Hrs(1 hour Break)6days Working(Monday to Saturday)Salary Details(16000/- CTC to 20500/- CTC) Depends on candidate experience salary will can be negotiable.Sunday Week Off2nd Saturday and 4th Saturday will be Week offComplete Dayshifts Timings 9:00 AM TO 6:30 Pm2-Way transportation will be provided from(Mehdipatnam, Nizampet, Balanagar, Bandlaguda, Secundrabad) which cover all locations to reach Pocharam.Point to point Pick and Drop will availableWork from OfficeMandatory Documents Required for Walk-in:-Updated ResumeCovid-19 vaccination Certificate copy RequiredEducational Documents Soft copy ( SSC, Inter and Degree ) are mandatory.Note:-B Tech & B. Pharmacy applicants are not eligible if they are Freshers.Only for DRM English is must with Tamil, Hindi and KanadaFor DO 3 languages are mandatory ( English, Hindi & Telugu)

Keyskills :
customer carecustomer supportcustomer service

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