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Customer Success Associate

2.00 to 4.00 Years   Mumbai City   10 Jul, 2023
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryIT - Software
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Job DescriptionDesignation : Customer Success AssociateExperience: 2 to 4 yearsLocation : VidyaviharWe are looking for a Customer Success Associate. The candidate should be:
    • Proficient in Digital Marketing.
    • Experience in ORM / Social Listening is a plus.
    • She will manage the queries of our existing clients.
    • Provide refresher trainings.
    • Help in the on-boarding of new clients by providing them training and setting up of the accounts.
    • Actively reach out to existing customers to explain new features of our software company
    • Recommend best practices in Social Listening and analytics
    Role Requirements
    • Excellent Communication skills
    • Hands-on experience of working on Excel with knowledge of charting, creating pivots etc
    • Understanding of Digital Marketing
    If interested Kindly revert back your CVhidden_email/

Keyskills :
customer supportcustomer relationship

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