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Customer Support

0.00 to 3.00 Years   Mumbai City   17 Jul, 2023
Wehire Talent Solutions
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    International Process(s) JDs1.) US based soft Collection process .Work window - 5.30 pm to 10.30 am (any 9hrs login with 1 hour break)Shifts - 5 days working (Rotational shifts and offs)OT as per business requirementEducation HSC/Graduate Fresher. SSC with minimum 1 year international BPO experience.Experience -Fresher and Experience (BPO and non BPO) both can applySalary 17k to 30k in hand+ performance incentives+attendance incentives (in hand)Age Criteria: max 35 Years.Interview round -1) HR2) VNA3) Operations roundIn case, if the candidate has excellent English communication skills and has a minimum of 11 months international BPO experience, we can skip the VNA and align the candidate for direct operations round to save time.2.) Back office process.Work window - 5.30 pm to 10.30 am (any 9hrs login with 1 hour break)Shifts - 5 days working (Rotational shifts and offs)OT as per business requirementEducation HSC/GraduateExperience Fresher and experienced candidates with good communication .Age Criteria: max 35 Years.Salary up to 21K+performance incentives+attendance incentives (in hand)Interview round -1) HR2) Operations3) Client Round3.) Third Party Collections process .Work window - 5.30 pm to 10.30 am (any 9hrs login with 1 hour break)Shifts - 5 days working (Rotational shifts and offs)OT as per business requirementEducation HSC/GraduateExperience - Minimum 6 months of international BPO voice experienceAge Criteria: 40 Years.Salary up to 45k+ performance incentives+attendance incentives (in hand)Interview round -1) HR2) VNA3) Operations4) Client Round4.) US based soft Collection process (Customer Service)Work window - 5.30 pm to 10.30 am (any 9hrs login with 1 hour break)Shifts - 5 days working (Rotational shifts and offs)Education HSC/GraduateExperience - Minimum 6 months of international BPO voice experienceAge Criteria: 40 Years.Salary up to 27k+ performance incentives+attendance incentives (in hand)Interview round -1) HR2) VNA3) Operations4) Client Round

Keyskills :
customer servicecustomer care

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