Data Investigations Analyst

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesStrategy

• Awareness and understanding of the Group s business strategy and model appropriate to this role

Business

• Good understanding and experienced with key Client Onboarding, Maintenance and Offboarding processes related to CCIB segment.

Processes

• Background & experience in
  • Operational process execution
  • Member of project team having business analysis responsibilities
  • Data management including data lineage mapping
  • Issue analysis & Management
  • Internal audits and Quality assurance
• Demonstrated understanding of data quality principles
• Degree qualified, with experience in data management

People and Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

• Should be able to collaborate with team members to achieve the set objectives

Risk Management

• Identify key issues based on this information and put in place appropriate controls and measures

Governance

• Responsible for assessing the effectiveness of the Group s arrangements to deliver effective governance, oversight and controls in the business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [India / GBO / DQ/Investigation team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• GBO, GPOS, CCIB, CLDATA

Other Responsibilities

• Scoping of data quality issues identified through various channels including automated periodic profiling reports, self-identified issues and thematic issues highlighted by stakeholders
• Maintain Investigation backlog, plan and prioritise for action based on established prioritisation framework
• Undertake investigation for prioritised issues allocated to team
• Conduct root cause analysis of exceptions based on understanding of Group policy requirements, process and procedures and current system functionality
• Identify high-level corrective options across processes and systems that will resolve/ prevent occurrence of the data quality issues
• Identify cases requiring data remediation/ data enhancement and handover to remediation team for further action
• Track issues for progress and ensure that stakeholders are made aware of current data quality exceptions and their impact
• Provide periodic updates on investigation backlog and generate data quality metrics
• Proactive identification of data quality issues arising across client data domains, and risks emanating from them
• Ensure alignment of assigned work items and activities to the strategic and tactical direction of the Data team
• Identify opportunities for streamlining investigation activities as well as other components of the exception management process with the objective to improve coverage, efficiency and accuracy
• Identify external investigation blockers and propose effective solutions
• Proactive identification of risks and concerns, including escalation to all relevant stakeholders
• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Completion of all mandatory risk and compliance training including e-learning within stated timeframes
• Safeguard all data by ensuring strict adherence to information communication guidelines polices as well as data storage/archival procedures

Our Ideal CandidateCore Skills

• Excellent analysis skills with a logical approach to problem solving
• Ability to understand / visualise issues end-to-end, be able to identify how to logically break down these issues into relevant component parts
• Ability to identify improvement opportunities, both at design and granular operational level
• Ability to work effectively as part of a team and individually with minimal supervision to strict timeframes
• Focused, organised and results-oriented
• Ability to create effective work relationships across business & borders
• Ability to understand policy, standards and procedural requirements
• Ability to create & maintain documentation to a high standard
• Good understanding of the risks related to poor data.
• Good verbal and written communication skills

Desirable / Advantage

• Experience of working in a Data Management function, understanding of the risks related to poor data
• Strong experience working with data and/or data remediation and reconciliation at multiple level
• Experience in multiple phases of the project lifecycle, preferably with exposure to business project delivery roles
• Exposure to a structured development lifecycle and related deliverable and work processes
• Consultancy background an advantage
• Knowledge of SCB standard processes, systems, project management, implementation and post implementation processes
• Experience in banking / financial institution

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
root cause analysisroot causedata qualitygroup policywork processesdata managementproject deliverylogical approachwork effectivelybusiness analysisbusiness strategyclient onboardingfinancial markets