Director, CCIB- Global Subsidiaries (GS)

Job Description

The Field Account Manager ( FAM ) is responsible for working with the Regional Account Managers ( RAMs ) / Global Account Managers ( GAMs ) to deliver the Bank s network to our clients.The FAM is accountable for revenues, profitability, and risk acceptance (AML, CDD and Credit) of the client entities / buying centres they cover at a country level.The FAM is responsible for executing the Account Plans of the client entities they cover, establishing and maintaining an end-to-end understanding of the client entities and client needs, and steering the client relationship along with the RAM.The FAM facilitates collaborative working across the Bank by working closely with the RAM, GAM, industry and product partners to provide holistic and well-designed solutions to the clientThe FAM should champion Brand, Culture & ConductPurpose:Lead the profitable origination and client relationship management for a portfolio of International Corporate Clients by delivering the SCB network including setting completing account plans for entities covered.Develop and maintain a deep understanding of clients business needs, footprint, buying centres and decision-making process.Partner with the broader coverage team of RMs, industry and product specialists to deliverHolistic and well-designed solutions across our full range of products to clientsOverall client profitability, in particular the cross-sell commitments made as part of the Account Planning and deal approval processesActive engagement with senior executives within clients entities.Maintain a strong working relationship with Risk, Legal and Compliance and other key stakeholdersStrategyWork with the RAM / GAM / RMs on the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process.Accountability for delivering financial performance objectives (revenues, costs, RoRWA, EVA etc).Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk.BusinessActively identify clients needs across the full set of the Bank s product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes (eg Network etc). Selectively develop new relationships where required.Engage key decision makers in the clients regional and local buying centres to improve the quality of dialogue. Anticipate clients needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate.Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening, and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio.Professionally represent Standard Chartered within region and internationally.Bring strategic thought and vision as to how the corporate landscape is changing and where areas of growth lie relevant to the client portfolio.Ensure that industry / market and product knowledge is continually developed.Stay abreast and anticipate the developments of the Industries / Markets in which our clients operate.ProcessesProactively manage the designated client portfolio to ensure:Close ties exist with key stakeholders eg. Financial Markets, Transaction Banking, Corporate Finance, Risk, Country CEOs, Service Delivery, etc.Risks are appropriately identified and managed as per CCIB policies and standards.The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation.The team is suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible, influencing policy formulation.Key regulatory risks and concerns are raised into the governance framework throughout the Corporate, Commercial and Institutional Banking (CCIB) team.All sales disciplines are adhered in accordance with CCIB standards i.e. Account Planning, Call Reports, Deal Pipeline Management, static data management as applicable for the role.Develop opportunities through attendance at key Industry events as necessary.People and TalentLead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.Employ, engage and retain high quality people, with succession planning for critical roles.Responsibility to review team structure/capacity plans.Set and monitor job descriptions and objectives for direct reports. Provide feedback and rewards in line with their performance against those responsibilities and objectives.Risk ManagementTake the initiative regarding regulatory, reputational, and ethical matters. Take the initiative and provide proactive advice to clients as needed. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational, and ethical risks.Embed the Group s Values and Code of Conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among team members.Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate.GovernanceResponsible for assessing the effectiveness of the Group s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areasAwareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.Responsible for delivering effective governance ; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.Regulatory & Business ConductDisplay exemplary conduct and live by the Group s Values and Code of Conduct.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Lead the team to achieve the outcomes set out in the Bank s Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.Adhere to local regulator [PRA/FCA] prescribed responsibilities.Key StakeholdersInternal:Engage with product partners within the region and globally to ensure breadth and depth of client coverage and deepening.Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.Consult with senior stakeholders in Risk and Legal & Compliance when applicable, to ensure that the portfolio remains credit worthy and within the policies of the bank.External:Point of contact with the related GS clients, acting as a trusted advisor to senior stakeholders and top management.Other ResponsibilitiesEmbed Here for Good and Group s brand and values in the GS teamPerform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.Role Specific Technical CompetenciesUnderstanding Customer NeedsKnowledge of CustomersKnowledge of Product LineCross-SellingFinancial Risk ManagementRegulatory Environment - Financial ServicesBusiness MarketsSales Tasks and ActivitiesSellingAccount ManagementProspectingQualificationBachelor degree in Banking or Finance preferred.Ideally 10+ years experience in banking or other relevant environmentRisk & AML certified as stipulated by Bank policyLanguages: English and/or local language skills as relevant to country requirements,

Keyskills :
client relationship managementstatic datarisk managementdata management