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Director Of Digital Transformation

12.00 to 22.00 Years   Mumbai City   13 Apr, 2024
WHITESLIPS GLOBAL SERVICES PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 30 - 42 Lakh/Yr
IndustryBPO / Call Center
Functional AreaManagement Consulting / Strategy
EmploymentTypeFull-time

Job Description

    Digital Strategy Development:
    • Collaborate with clients to understand their business goals and challenges.
    • Formulate comprehensive digital strategies aligned with organizational objectives.
    • Identify opportunities for leveraging digital technologies to improve processes and customer experiences.
    Technology Assessment and Implementation:
    • Evaluate existing technologies and infrastructure to identify gaps and opportunities for improvement.
    • Recommend and implement cutting-edge digital solutions to drive transformation.
    • Oversee the implementation of digital tools, ensuring seamless integration with existing systems.
    Change Management:
    • Develop and execute change management strategies to facilitate the adoption of digital initiatives.
    • Work closely with stakeholders to address concerns, manage resistance, and drive cultural change.
    • Provide training and support to ensure the successful transition to new digital processes.
    Data-driven Insights:
    • Utilize data analytics to generate insights and inform decision-making.
    • Implement data-driven strategies to improve operational efficiency and enhance customer experiences.
    Risk Management:
    • Identify potential risks associated with digital transformations and develop mitigation strategies.
    • Ensure compliance with relevant regulations and industry standards.
    Collaboration and Communication:
    • Foster collaboration between cross-functional teams to achieve digital transformation objectives.
    • Communicate complex technical concepts to non-technical stakeholders effectively.
    Continuous Improvement:
    • Stay abreast of industry trends, emerging technologies, and best practices.
    • Drive continuous improvement initiatives to optimize digital processes and strategies.

Keyskills :
digital transformationinsurancerisk managementdevelopmentchange managementlondon insurance marketdigital

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