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Director Of Operations

6.00 to 11.00 Years   Mumbai City   20 Oct, 2023
WHITESLIPS GLOBAL SERVICES PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 10 - 22 Lakh/Yr
IndustryLogistics / Courier / Transportation
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Responsibilities:1. Develop and implement comprehensive collection strategies and procedures to ensure timely and efficient collection of outstanding payments from B2B clients across the country.2. Lead, manage, and mentor a team of collection professionals, providing guidance, training, and performance evaluations to ensure the team meets targets and objectives.3. Monitor and analyse the collection performance metrics, such as DSO (Days Sales Outstanding), aging reports, and bad debt ratios, and take appropriate actions to improve the overall collection efficiency.4. Collaborate with sales, customer service, and finance teams to resolve payment discrepancies, disputes, and delinquencies, ensuring a coordinated approach to collections.5. Establish and maintain effective relationships with key customers, providing them with regular updates on outstanding balances, resolving issues, and negotiating payment terms and schedules.6. Conduct regular reviews and assessments of credit limits and terms for customers, ensuring proper risk management and minimizing potential bad debt.7. Prepare and present collection-related reports, analysis, and recommendations to senior management, highlighting trends, challenges, and opportunities.8. Develop and maintain strong relationships with external agencies, legal teams, and collection agencies, ensuring compliance with relevant laws and regulations.9. Continuously evaluate and implement technology solutions or systems to streamline collection processes, automate repetitive tasks, and enhance productivity.

Keyskills :
purchase ledgercredit control

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