ED, Domestic & Card Payables, Cash Management

Job Description

The Role Responsibilities Given the escalated digitisation driven in great part by the COVID19 endemic we are presented with an opportunity to create a differentiated experience for Domestic Payables experience. This is a role where we are expecting new franchise creation, partnerships, and client co-creation to protect and project strength of the largest volume business in payments and growing fast.Domestic Payments and the innovations that they drive across our market are not limited to Faster and immediate payments. This sector has seen a lot of growth in client payables volume, not just across account or mobile wallet-based payments, but also across carded payables where there is deeper penetration and acceptance. This role has two focus areas, one - we want to drive unique focus on a few categories of Domestic Payables like Client Busines Critical Payables (Salary, Dividends, Bill Payments, Tax and Statutory Payments). And two it also combines the opportunity to lead new franchise creation in Commercial Cards for the bank. If you are a person that thinks this is great opportunity to create new domestic payables franchise, drive non-organic volume growth, and is thus driven to create client relevant and value accretive solutions; this is the job for you. Focus on Business-Critical Payments will create the right focus on client service and our operational resilience commitments.Looking for a competent, self-driven, product leader, focused on solving client problems, having delivered transformational applications and solutions in Domestic Payables & Commercial Cards and/or have deep industry expertise to understand the cash client journey and use-cases this is the role for you. You would be on the forefront of our efforts to digitise cash e2e for the new economy and drive the next for Cash Management. The Role Responsibilities Business
• Own, create and execute a robust and comprehensive strategy for Domestic Payables and opportunities to support the broad range of client use cases, specifically focused on the Client Busines Critical Payables (Salary, Dividends, Bill Payments, Tax and Statutory Payments) and their consistent araciality in the markets.
• Own, create and execute on the plan to launch an MVP Commercial Card Offering in key markets as a new franchise opportunity for payables, including synergies with Business Critical Payables,
• Oversee the global product strategy for a portfolio of commercial card solutions and services, including traditional Purchasing Card solutions as well as emergent solutions such as the Virtual Card Account, buyer-initiated push payments, and Supply Chain Ecosystem/Working Capital Services.
• Be the strategic owner for Immediate (FAST) Payments and their use-case development and co-creation with local regulators and the innovations around those in our markets
• Own the development of the overall product strategy, product roadmap, and business plans for Domestic and Card Payables.
• Drive payment standardisation for ISO 20022 amongst local schemes for RTGS and FAST with a view to commercialise the ISO 20022 investment.
• To ensure that new products & services are identified, developed, or customized and ultimately successfully introduced in the market in order to grow revenues and profits, consistent with CCIB overall strategy.
• Meets and engages clients to understand their needs or to commercialize new capabilities.
• Work closely with other Product Owners, Solution delivery, Marketing, Sales, coverage, clients, partners & other teams to define and develop detailed product/business requirements
• To constantly monitor the business environment as well as analyse competitor s offerings in the market and recommend appropriate strategy to respond to market opportunities and/or threats ahead of the competition.
• Champion initiatives that position SCB for any market changes in a timely manner and make SCB leading provider of cross border payments and services for all CCIB Clients.
• Include a robustly defined operating plan outlining product release timelines and implementation with coordination of all the activities required to bring the product to the client/market.
• Collaborates with key location product managers to ensure product readiness and fit for purpose before pilot/launch, including commercialization tool kits, product packs and training.
• Provides business solutions for complex deals or RFPs to drive sales and solutions.
• Perform market research to gain market insights across the industry.
Processes
• Creates new revenue streams with meaningful returns over the long term, through product enhancement and innovation, whilst uplifting current revenue streams through process efficiencies and digitization.
• Manages investment of product build, from reduction of unit cost of product to optimization of launch/go-to-market cost for products.
• Lead as a product champion responsible for providing guidance in Domestic Payables Initiatives (Immediate and Business Critical Payables) to all stakeholders at global, regional and country level in other business and client segments namely Trade business as well as Corporates, Fintech, NPMs, and Neo Banks client segments.
• Expert resource for Commercial Cards both internally and to the marketplace, working with regional Product, Sales, CC, and functional teams.
• Leads process design work with Operations, Technology and other function partners with the aim of translating process optimization to bottom line cost control with a high degree of reliability.
People and Talent
• Drive a performance culture in the team and build a strong talent pipeline
• Lead through collaboration, influence and client outcomes to drive superior results.
• Lead through example and build the appropriate culture and values.
• Set appropriate tone and expectations amongst colleagues in collaboration with risk and control partners.
• Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation.
Risk Management
• Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others.
• Commitment to Group Code of Conduct
Governance
• Responsible for assessing the effectiveness of the Group s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Willingness to speak up in the event of any realized or perceived breach of group conduct rules or laws by colleagues
• Willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders & Partners
• CCIB Coverage and Sales
• Central Cash Management team & Pillar Leads
• Product Development Teams
• Trade Working Capital and Trade Open Account Teams (Supply Chain Finance)
• DCDA Management Team
• Local Cash Product teams
• CFCC, Legal and Operations Risk, COO
Our Ideal Candidate
• Minimum of 15 years of Transaction Banking in either sales, product or commercialisation roles
• A degree holder, preferably in Economics, Finance, Business or Marketing
• Good knowledge of cash management and expertise in Domestic Payables & Commercial Cards (technology and/or applications) and experience working across multiple markets
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Keyskills :
use casescross borderprocess designlife insurancecost controlsupply chainhuman skills