Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Leading the team of Wireline Service desk advisors and ensuring theroster schedules, occupancy levels & floor SOPs are adheredEnsuring that an exceptional service is delivered to customers through awell-groomed team of advisorsEnsuring that the advisors are well trained in troubleshooting all thequeries, request and complaintsResponsible for end-to-end managing the team with utmost utilization ofresources basis skill set, availability and capacity.Engaging with Manager and other stakeholders to ensure the smoothrunning of service desk, Team management skills, Problem Solving Ability, Target orientation,Telecom and Technical Product Understanding
Keyskills :
salescustomer relationsslaqualitycoachingservice deskproblem solvingmanagement skillstarget orientationsetwirelineoccupancymanagement