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Executive- Customer Relations| ResAvenue| Mumbai

0.00 to 1.00 Years   Mumbai City   21 Dec, 2023
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title Executive- Customer RelationsRequired Skills Customer support, communication skills, active listener, proactive, rapo bulidingIndustry Any (Freshers)Functional Area Customer care, customer supportWork Exp Range 0-1 YearLocation of Posting Santa Cruz - MumbaiLocation of Candidate Mumbai WestSalary 2 -3 LPANotice Period ImmediateQualification Any graduateAny additional criteria Flexible for rotational shifts (No Night Shifts)JOBDECCRIPTION: -
    • Extensive interaction with hoteliers (Clients) to solve reservation system queries on call and email.
    • Configuration of a website booking engine for the clients respective websites.
    • Making changes on the reservation system and OTA systems as per the Hotelier requirement
    • Good knowledge of OTAs would be appreciated.
    • Customer Relations Executive will be the first point of contact with the existing and prospective clients of the company.
    • Handling all PR activities such as establishing and maintaining correspondence and communication with the potential customers and existing clients
    • Candidate must be open to work in rotational day shifts.

Keyskills :
customer carecustomer supportcustomer servicecustomer relationsvoice processoutbound callingfresher

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