good opportunity AVP & Situational Lead

Job Description

* RESPONSIBILITIES Strategy Resiliency
• Lead of CnC team to enhance application monitoring capabilities.
• Oversee the planned/unplanned disruption of production infrastructure to ensure accountability for alert optimization, alert analysis and building alert knowledge base.
• Build resilience into the application so underlying system failures are handled gracefully and do not impact end users. Influence design/development teams to always be thinking of the rainy-day scenarios.
Efficiency
• Identify opportunities to eliminate all manual and repeatable activities (toil) via meticulous monitoring and collaborating with PE and SRE teams
• Reduce the number of duplicated alerts by rationalizing those alert scientifically
Capacity Planning
• Support PE and SRE teams for automated predictive analysis by providing alerts and logs
• Continuously monitor service demand / capacity for any discrepancies or spikes
Business
• Lead, own, manage, monitor and optimize the reliability and health of all environments
• Support PE and SRE teams to design, code, implement break fixes to improve service availability based on outcomes from thematic alert reviews and FMEA grooming
Processes Monitoring in Production
• Identify the opportunities to increase the alert capabilities
• Preparing comprehensive FMEAs to help managing the production environment as first level of defence
• Optimize monitoring to reduce false positive alerts
• Creatively deepen monitoring capabilities leveraging the 3 tenets of observability logs, metrics and traces
• Ensure all critical user service journeys are traceable end to end
• Ensure Production Solutions are fit for purpose. Where gaps are identified put a plan in place to uplift the toolset
People and Talent
• Be a part of efficient target operating model and enhance the existing capabilities of the team.
• Lead through example and build the appropriate culture and values.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Risk Management
• Identify key issues in managing production environment being supported, and based on this information, put in place appropriate controls and measures to assess, monitor, control & mitigate risks.
• Ensure a full understanding of the risk and control environment within Technology Services.
• Ensure support procedures are in place and adhere to Group Security & Audit policies within Technology Services.
• Active engagement with all audit issues arising in this support environment.
Governance
• Be a valued participant and contributor in all key pillars like Reactive, Observability and Process & Practise
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
ROLE SPECIFIC TECHNICAL COMPETENCIES
• MIS ReportingCore
• Data Engineering SkillsCore
• Stakeholder Management Core
• Dev Ops Tools Core
• Linux OS Core
• Python Language Advanced
• Oracle / Postgres Database Core
QUALIFICATIONS: Training, licenses, memberships and certifications
• Relevant degree in Computer Science/Technology and evidence of continuous professional development in an IT role
• Certified Scrum Master (Preferable)
• Data Engineering Skills (Preferrable)
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers,

Keyskills :
control environmentscrum masterservice availability