Head Technology SCSI India

Job Description

• It will be responsible for Technology Strategy, Implementation, and Management of Technology solutions basis business Requirement.
• Accountability will be to run local Production Systems Support for SCSI Local Applications. Explore and assist business units to identify areas where automation/digitization can be done.
• Manage and delivery Technology projects within cost and timelines. Ensure compliance to requirements from Group and Regulators.
• Identify opportunities to harness technology to deliver improved and efficient solutions to enhance customer s experience
• Championing change and interpreting business needs into successful technology implementations Regularly review and report to the Country CIO and project boards on project risks and progress
• Ensure the choice of project methodology fits the type of work being undertaken, applying agile or waterfall techniques as appropriate

Business

• Establish strong Business Relationships with SCSI stakeholders and provide technical support and guidance for all projects, technical issues and initiatives
• Maintain positive stakeholder relations and manage expectations effectively
• Analyse the impact of proposed business changes and manage the change transformation process effectively
• Work with multiple Group Tech Project Managers/External Service providers to deliver within project schedule ensuring adequate quality of delivery
• Provides leadership and guidance in all Technology aspects
• Ensure cost control and value for money
• Effective project management, project delivery and project implementation for technology in area of SCSI
• Support the Technology Management and stakeholders in the implementation of project related activity.
• Use Technology for Process optimization
• Accountable to evaluate, design, build, implement, and maintain best in class automated processes that enhance the internal/external customer experience leading to achievement of our desired customer experience, in partnership with stakeholders

Processes

• Define, communicate and enforce Technology policies and standards
• Monitor the service levels and ensures issues are identified, reported and timely resolved
• Ensure project documentation, including project initiation documentation, risk control documents, progress reports, project plans, change control and other documentation as required by individual projects
• Act as member of PMO leadership team and support continuous improvement of execution processes

People and Talent

• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind.
• Coach and develop direct reports to take higher responsibilities and expanded job roles

Risk Management

• Ensure Risk Management principles are applied consistently
• Engage in GIA Audits and external audits
• Front end Regulatory relationship and coordinate regulatory inspections, IT examinations
• Ensure timely and accurate Regulatory submissions

Governance

• Ensure Service review meetings are conducted, and issues are addressed
• Relevant Steering committees are conducted covering Service, Projects & Programs

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Country Management SCSI to achieve the outcomes set out in the Bank s Conduct Principles Conduct Principles: The Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• RBI/SEBI guidelines compliance and maintain good working relationship

Key StakeholdersSCSI Stakeholders which includes CEO, CFO, COO, Board Of Directors, Independent Directors, Legal, Compliance, HR, Finance, Group Audit, Product Heads for different client segmentsInternal:

• CEO SCSI
• COO/CFO SCSI
• CIO Country Technology
• Product Heads
• Board Members
• Internal Audit
• Project Governance

External:

• Regulators SEBI, NSDL, CDSL
• External Auditors
• Independent Directors
• Service & Solution providers

Other Responsibilities

• Build a culture of Good conduct
• Embed Here for Good and Group Value and behaviours within the team

Our Ideal Candidate

• Professionals Qualification : B.Tech (Comp. Sc.)
• Cetifications : PMP, PRINCE2 - Practitioner , CSM

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
board of directorscost controlrisk controlproject planschange controlbusiness unitsservice levelsrisk managementproject deliverytechnical support