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Hotel Receptionist

3.00 to 8.00 Years   Mumbai City   17 Aug, 2023
RISEOM TOOL CRAFTS PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 7 - 14 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaKitchenFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    Hotel Receptionists are the public face of a hotel and contribute to the guests enjoyment of their hotel stay experience. They book in guests as they arrive, provide information about the hotel facilities and keep accurate records of bookings. They also deal with additional requests from guests and manage incoming phone calls and emails, post and deliveries. In larger hotels, there may be a team of Receptionists that are responsible for maintaining uninterrupted services to guests. Smaller hotels typically have one or two Hotel Receptionists.A successful Hotel Receptionist candidate needs to be able to deal with a range of different situations calmly and practically. They will also have various prerequisite skills and qualifications that include:There are no specific experience requirements for Hotel Receptionists, but some employers prefer candidates with at least one year of experience working in a similar role. Previous jobs in retail or other similar positions are helpful, especially those that require the ability to handle difficult situations and manage customer expectations effectively. Experience of administration and data handling is an advantage, as is any previous experience of providing personal services to clients or customers.

Keyskills :
bookingscheck-inguestreservations.workspace.greetcheck-out.friendlyrequests.calls.tidyassistmanageattitudemaintainguestspositiveorderlyquestionsanswerforwardphonethemkeepalldemeanor.respond

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