HR Controls Manager - Vice President

Job Description

What We re Looking For The Human Resources function at JPMorgan Chase is shifting to a product-driven way of working. We are making this change so that we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey. Our intention is to build products that our customers love and that work for our businesses. The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation. Control Management serves as an independent function within the HR Product Organization to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls. What You ll Do: The Product Portfolio aligned Control Manager is responsible for building strong partnerships with HR leaders; as well as for delivering risk and control processes and programs to efficiently and effectively reduce risk. This single contributor Control Manager role is responsible for working as part of the APAC Controls team who support the APAC control framework across all HR Product Experiences. In collaboration with your stakeholders, you ll be responsible for leading and building out an enhanced control framework, which supports a continuous and integrated approach to risk assessment in the face of change.
• Provide subject matter expertise in relation to HR Process Risks for all HR Experiences including Recruitment, Talent Development, Payroll, Benefits, Retirement, Compensation, Mobility, Employee Relations, etc.
• Work in partnership with key senior stakeholders within HR to identify and assess risks and provide control expertise on the design of controls to mitigate and reduce risks.
• Lead the identification, escalation, monitoring and measuring of operational risk in accordance with firmwide operational risk programs.
• Provide independent risk and control advisory support and risk challenge, inclusive of targeted reviews, root cause analysis, and developing sustainable and strategic risk mitigation solutions.
• Work closely with other control functions (Firm Control Management, HR Regulatory, Operational Risk, Compliance, Legal, Data Privacy, Resiliency, Internal Audit) to manage the HR Risk Profile.
• Partner with Internal Audit and HR Regulatory Affairs as it relates to internal and external inspection outcomes to ensure the plans are documented and put in place to address risks identified.
• Assist in the agenda, materials and meeting facilitation of the Regional Control Forum.
• Engage in Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS), Designated Signing Authority (DSAO), Personal Account Dealings (PAD) restrictions, and other smaller control programs.
What You ll Offer
• 5+ Years Risk and Control related experience preferred
• A strong knowledge of data risk management is essential. This includes a working experience of data governance, protection, classification, retention, destruction, quality and data use; and how to apply that to an operational and/or a technology environment
• Flexible communication style with ability to engage at a senior level, including strong influencing, negotiation, persuasion and collaboration skills
• Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application
• Ability to interrogate a process and control in order to identify risk reduction opportunities. And then collaborate with owners to solve through innovative technical rather than human solutions (where possible)
• Tenacity to challenge the way we do things, especially in the face of opposition or rejection of viewpoint
• Very strong project and time management skills with the ability to meet strict deadlines in a fast-paced environment
Digitalization Mindset: Identifying and recommending opportunities for process improvement and simplification through automation,

Keyskills :
project managementautomationcost controldeliveryltdroot cause analysis