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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | 180000 - 300000 INR |
| Industry | Other |
| Functional Area | Human Resources |
| EmploymentType | Full-time |
Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments promptly. Expediting serious issues to management toward prompt resolution. Building positive client relations by checking in regularly and following up on active processes. Maintaining client records and documenting processes. Identifying potential client services concerns and facilitating proactive intervention steps. Keeping track of new products on offer, as well as emerging trends in client services. Recommending product improvements based on client services feedback. Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments promptly. Expediting serious issues to management toward prompt resolution. Building positive client relations by checking in regularly and following up on active processes. Maintaining client records and documenting processes. Identifying potential client services concerns and facilitating proactive intervention steps. Keeping track of new products on offer, as well as emerging trends in client services. Recommending product improvements based on client services feedback. Requisites: 1.Graduate 2.Minimum 1 year of experience 3.Good communication and interpersonal skills 4.Salary Range 1.8lpa to 3lpa 5.Working days Monday to Saturday 6.Workings Hours 10 To 7
Keyskills :
Hr ExecutiveRecruiterRecruitment