Manager, CDD Operations

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesPerform CDD for On-boarding (new and existing to bank clients) for A, B, C, D and E risk rated clients:

• Carry out checker function and ensure completeness of CDD information and KYC documentation for clients making sure it is current, valid and complete and also check quality of CDD/KYC information as required before approval.
• Analyse and ensure adherence to internal / Group Client due diligence policies and local regulatory requirements.
• Perform pre-evaluation check prior to on-boarding customers and recommend to next level to proceed with the onboarding.
• Perform Ongoing CDD compliance ensuring reconciliation activities with CDD data that is available in bank for existing to bank (ETB) clients and make sure ETB clients are periodically reviewed as prescribed in Group and Local regulatory procedures.
• Ensure accurate maintenance of CDD static data
• Understand and comply with all relevant policies and procedures issued by the Group/Country FCC teams
• Identify and escalate any risk issues that could impact meeting the objectives. Report any breaches or suspicious persons/relationships to compliance.
• Ensure agreed TAT is adhered when executing CDD for account onboarding
• Identify automation opportunities, add value to existing CDD processes / activities to help improve productivity
• Participate in CDD related - functional / technical discussions and contribute to digital process design and implementation.
• Ensure Operational Risk policies & procedures, Risk Management Framework are effectively embedded & adhered
• Support MIS and additional activities

Relevant Processes

• Customer Due Diligence Procedures Retail, Private, Commercial and Corporate clients
• Global CDD Process Notes
• Country CDD Process Notes
• Country CDD Addendums

People and Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and work in collaboration with Business, risk and control partners.

Risk Management

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating financial crime risk, sanctions risk and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Regulatory & Business conduct

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Business/Regional Heads / SCILL Relationship Managers
• Retail Compliance/FCC Teams
• Operations Team

Other Responsibilities

• Exemplify Here for good within the team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Experience and knowledge in Banking industry with CDD/KYC/AML Experience
• Knowledge of regulations relating to Financial Crime Risk, as well as knowledge of the local regulations on AML/CTF and sanctions
• Problem Solving Skills ability to think Out of the Box and independently work around issues that arise from time to time.
• An inquisitive mind that will ask the right questions to fully understand the risk posed in each individual case.

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
risk management frameworkdue diligenceprocess designrisk managementoperational risktechnical discussionsprofessional liabilitypersonal responsibilitymiskycpoliciesprocedures