Manager Consumable Sales & Service- Jaipur

Job Description

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.Danaher s Product Identification Platform is comprised of Videojet, Pantone, Esko, X-Rite, Foba, Linx, Laetus and AVT, a group of technology companies dedicated to helping customers give products unique identities. Through innovative software and hardware solutions for marking and coding, color selection and communication, packaging development, management and production, and track and trace, the Product Identification companies are simplifying the packaging value chain for 90% of products produced around the world.Videojet Technologies (a Danaher company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind brand promise means Videojet listens to our customers needs and provides the right equipment, supplies and software combined for reliable performance. As the global coding and marking leader, Videojet has more than 275,000 units installed worldwide, coding on 20 billion products a year. Videojet s full printer and supplies portfolio includes continuous ink jet, laser, thermal transfer, drop-on-demand ink jet and thermal inkjet printers and print and apply labelers.Diversity & InclusionAt Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values.Our Core ValuesWe empower creativity and unconventional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a competitive advantage in the markets we serve.And we would love to have you on this journey with us! Apply today.We are currently seeking a Manager Consumable Sales and Service to join our team in Jaipur.This is an excellent opportunity for someone who enjoys life on the road, interacting with customers and problem solving! This role provides leadership, performance management, coaching, and mentoring of the Field Service Team. He/she will be responsible to empower a high-performance team that provides outstanding service support to Videojet s existing customer base. He/she would support sales growth, service growth and customer happiness by developing a team.Position Purpose:Drive the Consumable sales and service for the region. Manage the team of service engineers to ensure high levels of service efficiency.Your responsibilities at VIDEOJET:

• Forecast and achieve revenue of consumable sales & Service business
• Satisfy customers by meeting their expectations regarding quality and delivery of projects, support and customer service
• Implement Excellence Strategy to drive balanced growth in the region
• When necessary, visit customers to provide support, assist with on-site problem resolution and ongoing technical issues, develop and implement action plans to assess and improve their technical capability.
• Responsible for Supplies Annual Contracts (ARCs) and continuously increase ARC coverage. This activity involves new ARCs and renewal
• Implement a targeted and proactive visit/call schedule to ensure customer service contracts are renewed and increase service sales growth
• Analyze the hits and misses to work on action plans and countermeasures
• Co-ordinate with customer in case of issues related to order execution and payment. Meet & keep in touch with customers to understand current satisfaction level and any new business opportunities. Ensure maximum retention of customers
• Focus towards regaining lost customers by promoting win - win solution
• Build a positive relationship with team members. Understand what they value and where possible support them in achieving their personal development goals. Help team members to fulfil their potential, while also meeting business needs
• Charts the Course Able to set clear strategic direction and annual team objectives for executing and improving design transfer activities. Develops well thought-out business and action plans that account for risk

We expect everyone in the team to respond to our customers needs quickly and with minimum overhead. Our team takes ownership, to drive solutions for our customers and represent the company in a professional manner to instill confidence within current and prospective customers of Videojet productsWe are looking for a professional who is:

• Motivated and Driven to focus and direct their energy and efforts towards achieving success
• Sales Orientated focused and driven by the challenge of developing new customers or finding untapped opportunities to grow their business,
• Disruptive Thinker tackle problems and approach work with innovation at the forefront of their mind.
• Team Player relationship savvy people who intentionally make connections with both internal partners and external contacts.
• Customer-Oriented Achiever - build dedication and trust through strong work ethics and customer-focused attitude

Your Background Experience will include:

• Education Engineering degree; MBA (preference)
• Work experience - Minimum of 5 years of experience in an Indian or a multi-national company with experience in sales or service
• Must have good interpersonal skills (verbal and written)
• Ability to work independently to achieve targets

Our Offer You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important.Its a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop the best possible version of yourself.At Danaher, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team of 65,000 intellectually curious associates.Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The EEO is the Law poster is available here .,

Keyskills :
business systemcustomer servicecolor selectionsales growthservice salesdanaher business systempersonal carelife sciencesnew businessfield servicefortune 500delivery of projects