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Manager, PRB Operations

5.00 to 10.00 Years   Mumbai City   02 Dec, 2022
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaHR
EmploymentTypeFull-time

Job Description

    * The Role Responsibilities To support HR Specialist Delivery (HRSD) and HR stakeholders in region / country as per defined operating model, including but not limited to payroll, benefit, insurance, offboarding, internal transfer, visa application, vendor management/governance and other HR operations related processes. Key Responsibilities
    • Perform all support activities including Payroll, Tax and Benefits administration, Controls and strongly collaborate with various HR functional (HR BPs & COEs), cross functional (Finance, Country OR, CoSec, etc.) and external stakeholders (Vendors) to deliver HR SD activities where required.
    • Perform monthly, quarterly, half yearly data assurance checks on processes to ensure all regulatory requirements are duly met.
    • Perform Descriptive, Diagnostic and Predictive analysis on HR SD areas to identify opportunities, solve business process and continuously improve the HR services.
    • Collaborate with internal HR and relevant stakeholders to improve employees experience at workplace, including lead, design, test and implement employee engagement campaigns, launch wellness programs, and organise annual Loyalty Award
    • Work closely with County SD Internal teams to deliver and streamline processes end-to-end. Collaborate effectively with them to identify inefficiencies and process gaps for improvement.
    • Analyse and monitor coverage and cost effectiveness of benefits program
    • Manage HR projects and support technological enhancements as per group standards and local country requirements
    • Build a positive people experience for all employees, by leveraging on HR systems such as ServiceNow and SuccessFactors and support technological enhancements as per group / country standards and BAU requirements.
    • Work with country PRB (Performance Rewards Benefits) teams to ensure the roll out of local benefits are in line with global design principles.
    • Handle and resolve complex HR queries and escalations and where necessary reach out to relevant employee/people leader to gain full understanding of the query and resolve. Train GPS AskHR and HR Operations team to resolve queries and ensure reduction in overall queries landing to country SDs
    Risk Management
    • Review and Monitor controls sample testing performed by GPS. Perform the control monitoring if controls executed locally in country
    Audit, and Regulatory Reporting
    • Assist Country HR audits and support requests including surveys and headcount reports in a timely manner
    • Support all regulatory, compliance and audit related activities for HR
    • Support Year end Directors compensation data requests from Finance and Internal auditors for annual report preparation
    Key Stakeholders
    • Country / Regional Head Service Delivery
    • Country Head of HRs
    • HR Business Partners
    • Country CEO Office
    Collaborative Partners
    • Country HR COEs & Group HR COEs
    • Non HR including Compliance, Finance and Corporate Affairs
    Our Ideal Candidate
    • MBA in HR or equivalent and training and strong knowledge in Labour Laws, Privacy Laws, Salaries Tax, Employment Legal, Social Security Regulations, Provident Fund
    Role Specific Technical Skills And Competencies
    • Standard Operating Procedures
    • Effective Communication
    • Process Improvement
    • Operational Risk
    • Customer Support Operations
    • Problem Management Process
    • Human Resources Operations
    • HR: Policies, Standards and Procedures
    • Project Management
    ,

Keyskills :
keeping things simplehr auditlabour lawshuman skillshr operationssocial security

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