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Manager, SDU

5.00 to 8.00 Years   Mumbai City   28 Sep, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

  • Ensure a smooth, timely, accurate and error free Processing - Account opening management , Static data system setup/ Static Data Maintenance (System maintenance) including receiving updated SSI /confirmation Static Performing call back/SV /ICDMS upload , authenticate call back forms.
  • Analysis of various reports / monitoring TP queues and ensure to approach client /respective FMOCC/RM/ to get SSI/confirmation static and authenticate them to raise request for static set up.
  • To maintain and update static data in various systems.
  • To ensure adherence to processes and controls as detailed in the DOI.
  • To ensure timely, accurate and error free processing.
  • Identify areas of improvement in the process, initiate dialogues with the relevant stake holders for implementation of the change post agreement with Unit head.
  • To handle projects for Client Data.
  • Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Overall client satisfaction and meeting service expectations
  • Quick turnaround for customer queries & Complaints
  • Ensure Zero customer complaints
  • Should be a Team player- flexible
  • Adhere to the instruction of the Mangers.
  • Having frequent discussions with team members to improve their career and People development.
  • Actively participate in Sustainability (CSR) initiatives, staff engagement programmes.
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
static datamusic makingaccount openingclient satisfactionsetriskturnbrandtrustvisitidealcontrolbenefitsopennessequalityadherencedialoguesmanagementssi

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