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Microsoft Teams Infrastructure Cloud Services Operations

2.00 to 4.00 Years   Mumbai City   14 Dec, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Project Role :Cloud Services Operations
  • Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Mumbai
  • Must Have Skills :Microsoft Teams Infrastructure
  • Good To Have Skills :Microsoft Teams Infrastructure
  • Job Requirements :
      • Key Responsibilities : -Knowledge in Microsoft Teams troubleshooting of Production issues -Create/Update Microsoft Teams troubleshooting procedures
      • Technical Experience : -Candidate should have hands on experience in Microsoft Skype for business or Teams Support / Brings proven technical expertise in Lync, Skype for Business and Collaboration tools
      • Professional Attributes : - Knowledge in Voice services, MS teams Enterprise voice skills is highly desirable - Ability and flexibility to work in a challenging environment
    • Educational Qualification : BE B Tech or equivalent
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Keyskills :
voice servicesservice deliveryenterprise voicecorporate liaisonprofessional serviceslyncslascloudskypevisitbusinessstrategyoperationsautomation

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