Network L3 Engineer

8.00 to 13.00 Years Mumbai City 18 May, 2022

Job Location	Mumbai City
Education	Not Mentioned
Salary	Rs 16 - 18 Lakh/Yr
Industry	IT - Hardware / Networking
Functional Area	Networking
EmploymentType	Full-time

Job Description

Responsible to carry out the troubleshooting of Networks and Security Appliances
End to end Implementation of network devices, related appliances, leased links
Extend technical support to the Clients over email, portal, and phone
Responsible for the uptime of the client infrastructure being managed/monitored.
Ensure that the tickets raised per shift are closed as per SLA and if not then, escalate as per the escalation Matrix defined.
Raise and also technically update the tickets in the ticketing system for all the issues handled/worked upon.
Manage shifts and take-up escalations on daily issues handled/escalated in the form of Daily reports
Work on the Service request and Incidents
Monitoring & Management of networks & appliances
Ensure early resolution to the issues to meet SLA
Ensure hardening & patching of devices meet compliance standards
Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes
Generation of various weekly & monthly reports
Proficient in the documentation and use of document repository tools like Confluence
Strict adherence to defined policies, processes, and procedures

Skills

Hands-on experience on CISCO consisting of LAN & WAN switches & routers
Hands-on experience on Cisco ASA, Checkpoint, and Palo Alto Firewalls.
Hands-on experience in managing devices through CLI & GUI both
Understanding the Enterprise level of Network Operations
Profiles having networking experience in the Data Center industry at any given point in their career will be preferred
Hands-on experience on Juniper or Checkpoint Must.

Keyskills :
routingswitchingjuniperfirewall

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Network L3 Engineer

Job Description

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