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Opening for Branch Manager for a Reputed Private Bank

6.00 to 11.00 Years   Mumbai City   08 Apr, 2024
Acura Solutions
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 10 - 18 Lakh/Yr
IndustryBanking
Functional AreaPre-Sales
EmploymentTypeFull-time

Job Description

    Sales and Service Objectives
    • Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current / Savings / Term deposits], wealth management products and asset related products (secured, unsecured).
    • Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding.
    • Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions.
    • Provide support for new product launches, and champion new sales initiatives.
    • Collaborate with Segment to facilitate up- streaming of customers.
    • Ensure employees are adequately trained on all products / processes and services facilitating first time resolution. Minimize rejections and customer complaints.
    • Monitor customer satisfaction survey ratings, net promoter score or any other survey / feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service.
    • Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking.
    • Ensure PFM, teller and service managers productivity are at optimum levels.
    • He / She is aware of banks Mis-selling and Sales Policies and ensure adherence all the times.

Keyskills :
branch bankingteam handling

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