Post for__ CAO Control Programs- Associate

Job Description

The Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorgan Chases businesses in 60 countries, including Finance & Business Management (F&BM), Global Real Estate, Global Security, Document & Business Solutions, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Corporate Insurance, Amenity Services, Firmwide Business Resiliency, and Firmwide Business Workforce Strategy. CAO colleagues around the world are helping the company work better, faster, cheaper and safer. We protect and support employees providing a multitude of critical services across the firm s global operations.Control Management provides a critical function thats integral to the firm s operational risk framework working with CAO corporate functions to manage the firms operational risks related to business processes, technologies, employee conduct and other regulatory requirements. With Control Managers appointed for each corporate function, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions. This role sits within the CAO Central Control Management team, which directly supports corporate functions with managing and reporting on the operational risk environment. The team partners with business and operations executives, control teams, CCOR risk/compliance, audit, technology, corporate sectors and other lines of businesses in the identification and mitigation of operational risk. The team is looking for a Control Associate who can support CAO with the implementation of Control and Operational Risk Evaluation (CORE), a firmwide data-driven approach to manage risks and monitor the performance of controls on an ongoing basis. This framework will allow the firm to better identify its operational risk, react to events as they occur and drive ongoing risk management. In addition to CORE, you will also oversee and support CAO with various firmwide control related initiatives & programs. JOB RESPONSIBILITIES
• Support Control Committee Governance & Reporting Requirements (Business Control Committee, Firmwide Control Committee, Risk/Audit Committee)
  • Tracking of issues/actions plans, monitor and report program milestones and key deliverables by using dashboards & metrics KPI/KRI reporting
  • Help oversee the development of the control committee meeting materials, tracking attendance/minutes and performing routine follow-ups on action items & deliverables requested from key stakeholders
  • Serve as the single point of contact for CAO in all control related forums & committees including the internal KEYS validation process
  • Manage SharePoint repository for program documentation and collection of artifacts
  • Prepare metrics, MIS analysis, dashboards and/or executive reporting to ensure that key risks and control gaps/enhancements are properly identified, evaluated, reported and addressed
  • Monitoring and manage Employee Conduct Risk including monitoring, surveillance & enforcement
  • Ensure timely completion of all control related recertification and periodic affirmation/attestation
• The review & disposition of Legal/Regulatory Change Management & Obligations from the Office of Legal Obligation
  • Support the implementation of the Firm wide Office of Legal Obligations (OLO) Program by entering or working with the Function leads to complete its obligation mapping and assessment remediation in the Enterprise Library Application (ELA)
  • Assist with the development of the Legal Regulatory Change Management process (for OLO) to ensure obligation mapping and assessments are kept updated with any regulatory updates or changes
• Data Management Implementation Program in partnership with the Chief Data Office (CDO)
  • Help support the development of controls for Business Intelligence & AI/Machine Learning based Intelligent Solutions
• Help review, manager & serve as administrator for the inventory of CAO Policies, Standards & Procedures (Office of Policy Standards )
• Support the execution of CORE and related control programs through the design, execution and implementation by:
  • T rack milestones and deliverables to identify key business processes, operational risks/triggers and evaluation of the effectiveness of controls in place to mitigate those risks
  • Participate in other operating risk and control initiatives to drive improvements in the CORE Framework
  • Build and acquire working knowledge of Operational Risk framework/process, applications and tools
  • Maintain awareness of significant changes impacting the business, both internally and externally.
  • Ensure appropriate actions to mitigate risk and modify/expand scope within CORE and other control related activities
  • Perform Quality Assurance and User Acceptance Testing and ensure QA targets/goals are achieved
QUALIFICAITONS
• Bachelor s degree (BS/BA) required
• Minimum of 1-3 years experience in Controls, Operational Risk, Compliance, Risk Management or Audit
• U nderstanding of/experience with CORE or Risk, Control Self-Assessment (RCSA) program at JPMC or equivalent Risk & Control framework at other large financial institutions preferred but not required
• Experience with enterprise risk management tools (e.g., Phoenix, FORCE) systems is a plus
• Possess strong analytical, data analysis, reporting and problem-solving skills
• Self-starter, action-oriented; willingness to learn and adapt to a constant changing environment
• Good team player - one who is able to prioritize in a fast moving, high pressure and is flexible in working across internal functions
• Solid organizational, project management, deliverables-management and multi-tasking skills with demonstrated ability to manage expectations and deliver results
• Knowledge of Microsoft Office including Excel, PowerPoint, Visio and Sharepoint
• Strong and effective writing, communication and collaboration skills
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Keyskills :
risk management toolsenvironmental impact assessmententerprise risk managementuser acceptance testing