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Practice Head

15.00 to 17.00 Years   Mumbai City   10 Jun, 2021
Zycus Infotech Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaSBU Head / CEO / Director
EmploymentTypeFull-time

Job Description

DescriptionZycus is hiring a Practice Head with experience in managing the delivery of end to end implementation of eprocurement software. Candidate should have prior experience of working with e-procurement procure to pay or source to pay (P2P / S2P) products like SAP Ariba, Coupa, Ivalua, JAGGAER or any other similar strategic eSourcing/procure2pay/Source2pay product suite.The position will report to our Head of Delivery. In this role, you will be part of our senior leadership team in our Global Delivery Function and a key contributor to achieving the companys near-term and long-term objectives by providing technology consulting and delivering value to our customers.You will be responsible for maintaining, managing customer relationships with C-Level Executives, Top Management, Key Stakeholders of our enterprise customers to obtain customers goals and ROI objectives for an agile-based value implementation of Zycus s Cognitive Source-to-Pay comprehensive suite. You will manage a diverse team of implementation and procurement experts for Zycus s business objectives including solution expansion (Cross-Sell / Up-Sell) and customer satisfaction & referenceability.Role and Responsibilities:

  • Designing the framework for efficient implementation of Zycus SaaS Solutions
  • Own and lead the customer engagement and delight road map at Zycus focusing on rapid value/ROI realization for customers built on Zycus s agile implementation framework of BOLT
  • Lead the entire global delivery practice & competency providing thought leadership and unabated excellence in Value Engineering
  • Manage a team of 40 to 50 people (BA, consultants, PM/ Program Managers, Directors, process engineers)
  • Create an efficient and effective delivery architecture that will drive results on customer s prioritized objectives of savings realization, operational efficiency & compliance through Business process Reengineering for highest customer satisfaction and long term sustainable value and ROI objectives.
  • Collaborate and drive customer initiatives with Zycus internal stakeholders like Product Management, Engineering, Customer Success managers, Finance & Legal, etc.
  • Will lead Zycus s s2p proposal s for large and global enterprise customers and will be responsible for tech wins in new and existing customer base
  • Will own the entire P&L for the region and excel the parameters of Revenue to Cost, Productivity and Continuous efficiency improvement through business process automation and Competency Development.
  • Contribute to the product roadmap based on feedback on the ground from customers and from implementation experience
  • Will be responsible for people processes in the function Hiring, employee Engagement, Growth and Culture development
, RequirementsSkills and Experience Required:
  • At least 15+ years of experience in project management, strategic sourcing consulting, implementation of procurement cloud solutions, procure to pay process implementation, team management, client relationship management.
  • Experienced in Program Management of Source to Pay (S2P)/ Procure to Pay (P2P) transformation program on streamlining and simplification of business process
  • Implementing Next-Generation delivery model for productivity improvements
  • Provide Thought Leadership in winning deals
  • Ability to manage and thrive in a complex business environment
  • Should be able to lead, drive Zycuss vision and be result-oriented
  • Should be paranoid about customer success and be a passionate customer advocate/Advisor
  • Should be willing to travel internationally (30% travel required)

Keyskills :
customer experienceproject managementbusiness processagilepeople processesautomationglobal deliveryproduct managementsource to paybusiness analysisprogram managementteam management

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