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Process Excellence Role - Process Improvement/Quality/Transformation - BPO/KPO/ITeS

14.00 to 20.00 Years   Mumbai City   14 Mar, 2023
FirstCall HResource Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

    Process Excellence, Business Excellence, Process improvement, Business Transformation through Lean Six Sigma, Location - Bangalore and KolkataMin exp: 14-23 yrsDomain: Healthcare domain, US health,HLS domainKey Responsibilities :- Planning & execution of the transformation strategy and roadmap for strategic initiatives- Innovating new products/services within the technological sphere of new age trends also driving for execution leveraging RPA tools like Automation Anywhere and working closely with the development team - Contributing to the delivery of change incubation, anticipating organizational needs and developing implementation plans- Managing relationships with external contractors and consulting project resources as necessary- Defining the delivery roadmap, including input into the budget- Managing end-to-end life cycle from strategic planning to tactical activities also post production management- Designing and executing a monthly delivery forecast across the service lines- Identifying new opportunities within existing category to grow marketDesired Skills & Competencies :- Ability to handle, escalate & resolve queries in a timely manner - Ability to prioritise, meet deadlines and work under pressure- Ability to communicate effectively to all levels of internal and external contacts - Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions- Strong client relationship building skills - Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situationsIdeal Candidate :- At least few years of experience in evangelizing, innovation, setting up new lines of businesses in technology environment preferred- Strong Knowledge in Automation (RPA, MI, AI and cognitive is a plus) - Experience in managing projects, controlling scope, delivering on time/on budget, managing a team, reporting status, managing issues - Travel readiness and exposure to international locations- LEAN and Six Sigma Black belt certification is mandate.This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.,

Keyskills :
six sigma black beltlean six sigma

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