Product Owner, FCSO Enablement and Transformation

Job Description

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Role Responsibilities
• Lead all activities in terms of defining the scope and impact assessment by engaging and co-ordinating with all required stakeholders.
• Drive solution definition, design discussions and strategic alignment across all stakeholders.
• Prepare options analysis, benefit case and propose fit for purpose solutions and drive agreement across diverse set of stakeholders.
• Drive process improvement initiatives considering business impact, risk and compliance aspects and operational effectiveness and efficiency metrics.
• Ensure self develops a detailed understanding of FCC policies and procedures.
• Identify dependencies and adjacencies with other key initiatives and work-streams.
• Raise all issues and risks to the required governance forums.
• Manage and engage key stakeholders across FCSO, CFCC, Risk, T&I, Regions, etc.
Strategy
• Keep abreast of market developments (technologies, best practices, competitor strategies).
• Works with Conduct & Financial Crime Compliance (CFCC), Business / Functions and Financial Crime Solutions Operations (AAA, MI, FCC Region / Country / Segment / Function / Group, SPOT, Data Team, Project implementation team) and Technology teams towards end to end analysis, support design, development & implementation. Advises and influences to deliver against FCSO and Bank strategy.
• Support in driving the transformation agenda of FCSO to a client-centric orientation by using agility, human centric design (HCD), new ways of working, agile in a way that drives a habit of improvement
• Support in driving strategic direction and roadmap of initiatives, aligning with enterprise strategy, client journey transformation, investment appetite to ensure delivery of client outcomes.
• Measure outcomes on Change initiatives/ program post-implementation to evaluate benefits realisation.
Business
• Review new business requirements and provide solutions where required.
• Assess and understand risk profiles of products, channels, and clients / non-clients.
Governance
• Attend key governance meetings and Agile project meetings in line with the governance framework and monitor projects over their lifecycle.
• Develop Key Performance & Risk based metrics which enable Operations to demonstrate effective governance and oversight on processes, develop robust ORF (Operational Risk framework) for effective and smooth functioning of business and operations.
• Support / Lead internal and external reviews and ensuring deliverables are met within defined timelines.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the function to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements.
Key Stakeholders
• FCSO Functions
• Change & Enablement teams in COO
• Country and Regional Heads FCSO
• Functional Partners including T&I, Risk, CFCC, HR, Finance, Legal, Audit, etc
• Business teams as appropriate
Our Ideal Candidate
• 10+ years of overall experience as a functional champion / end to end business analyst across Name Screening, Transaction Screening and / or AML functions.
• 3+ years as product owner with experience in managing delivery and / or assurance of complex business requirements, impact assessment and downstream project deliverables.
• Experience working in or dealing with Compliance and associated matters.
• Experience of managing and/or working business transformation teams.
• Experience as the key liaison with stakeholders to define and execute improved control frameworks.
• Experience in core platform implementation, system integration, changes to Name Screening, Transaction Screening and / or Transaction Monitoring systems, etc.
• Experience and knowledge of the emerging financial crime risk typologies would be a plus.
• Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly defined timeline and budget.
• Excellent professional skills, including verbal and written communication.
• Highly developed communication and stakeholder management skills, able to converse in appropriate levels of detail with Business Heads, COOs / CIOs, Frontline, Middle Office / Operations Risk, Legal & Compliance (L&C), Financial Crime Compliance (FCC), etc.
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Keyskills :
scrumagileproduct managementmarketingdeliverykeeping things simpleprocess improvement initiativesnew businesshuman skills