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Regional Head - Premium IT Services

15.00 to 17.00 Years   Mumbai City   12 Aug, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSBU Head / CEO / Director
EmploymentTypeFull-time

Job Description

    Regional Head - Premium IT services - Gurgaon - Sr. Leadership RoleRegional Head - OperationsThe position will be responsible for the entire region covering growth, delivery of services, programs, projects, COE initiatives, Talent fulfilment, and Customer units with revenues of 20 Million + USD and leading a Technology services& practice team strength of over 400+.Location - Gurgaon/Pune/MumbaiRoles & Responsibilities:- The role will require the candidate to provide leadership to the Delivery managers / Program Managers / Project Managers in running the delivery and operations with an aim to meet and excel the customer needs and drive growth- Has to work closely & collaborate with other region heads / CTO / CDO/ COE / Sales / Pre Sales to grow the business.- Has to provide leadership to dedicated talent acquisition team for all tactical and strategical needs for the region.- Build the foundation for all development and conceptualize different service offerings & solutions to customers.- Take ownership of all key performance parameters to drive the operating margin of the accounts along with overall region.- Conceive, assess and develop the technology vision for the region- Design and implement frameworks for performance optimization, scalability, security, reusability for delivery excellence and customer delight- Introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriate- Responsible for establishing operating procedures, work assignments, planning, and all projectmanagement activities across the region Qualification, Skills & Experience: Overall 20+ experience in the industry with a minimum 15 years+ of experience covering delivery management or Account Management for a set of accounts ( > 400 people)Candidate is expected to have following skills / experience:- Experience at customer site as onsite CEM/account manager / delivery head or experience as Sales Head for Horizontal or Industry verticals- Experience of managing multiple customers across geographies- Fixed Price project management, with SLA based delivery- Staff Augmentation project management, with an ownership of fulfilment- Multi vendor / SI Program management experience- Experience in handling large teams in India (should have handled a large enterprise accounts or multiple small and medium sized accounts)- Well-versed with quality management processes- Pre-sales exposure- Any leadership initiatives assumed Corporate level or at any SBU/vertical/functional level, with a proven success- Good Networking across the Industry- Proven people leadership- Outstanding communication skills, both oral and written, and both technical and non- technical, and the ability to work with a diverse group of individuals in a professional and service-oriented manner,

Keyskills :
salesmarketingprogram managersproject managementtalent acquisitionaccount managementprogram managementquality managementstaff augmentationsystem integratorsdelivery management

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