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Regional Manager - National Pension Scheme

8.00 to 13.00 Years   Mumbai City   26 Jun, 2023
Skywings Advisors Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 24 - 32 Lakh/Yr
IndustryInsurance
Functional AreaSBU Head / CEO / Director
EmploymentTypeFull-time

Job Description

    Regional Business Head - NPS businessSalary upto - 32 LPAJob Location - Mumbai - Head OfficeStrategy & Planning
    • Undertake strategic planning on achieving sales targets
    • Ensuring activation and continuous business from Nodal officers
    • Develop and ensure adherence to Business Plans and end to end relationship management with Central/State Govt/PSU/corporates
    • Regular connect with PFRDA and be present in all subscriber/ASP sessions to ensure literacy about NPS and that Life Insurance being an ASP
    • Ensure monitoring and analysis of performance vis a vis target
    • Implement incentive schemes for sales and Nodal officers/officials
    • Provide inputs for product improvements, new product launches and improvement in sales processes and operational processes
    • Co ordinate internally with the relevant stakeholders to resolve any issue pertaining to New Business, MIS, Marketing, Training, Customer Service, etc
    • Have close coordination with Change Management and IT teams to deliver seamless customer journeys
    • Have a strong connect with internal call centre ABH and PMs. Provide them with relevant data for business conversion
    • Review the calling team regularly with support of call centre ABH and support them with necessary Nodal officer details and customer data
    Expanding the Market
    • Positioning Life Insurance company as an Annuity Service Provider to prospective Govt. bodies/corporates
    • Have a connect and make new connects with CXO level official
    • Build a strong technical know -how to build strong continuous business flow
    • Utilise existing partner Banks to reach out to new corporates
    • Ensure the list of Nodal officers is shared with ABH/RMs to empower them to build relationships and support in generating business
    Sales growth and cost management
    • Ensure achievement of sales targets
    • Ensure regular meetings with all the CRAs (Protean; K-Infotek; CAMS for timely flow of data both prelogin and post.
    • Ensure successful launch of Annuity product/s and marketing promotional campaigns within the organisations/nodal officers
    • Ensure meeting with customers with BIG corpus and take references from them.
    • Ensure the above is done by NPS RMs. Empower and measure ABH/RMs performance basis business from existing Nodal officers; meeting and activating new Nodal officers; customers visits basis appointments fixed by calling team and provide feedback
    • Provide clear and concise MIS to the channel head and organisations/CRAs on periodic basis for regular reviews
    • Effectively manage overheads and thus ensure reduction of cost of operations
    Customer satisfaction and retention
    • Monitor satisfaction of the partnerships customers through a customer satisfaction index based on parameters such as customer complaints
    • Ensure Company provides superior sales experience to its customers
    • NPS email id to be monitored to ensure time closure of QRC
    People Management
    • Develop training plan for nodal officers/ internal team (sales & phone) in line with the overall training plan
    Troubleshoot and resolve critical people related issues in the partnership and own teams

Keyskills :
strategic allianceslife insuranceemployee benefitsteam handlingstragtegic planningnational pension schemenpschannel headretirement plans

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