Required for _Senior Manager

Job Description

*Role Responsibilities Processes
• The incumbent will be SPOC for Country / Cluster (as indicated in the offer and agreed from time to time) for Client Onboarding, Servicing and Transacting.
• Ensure process design alignment to Client Journeys / Global Process Standards and other related Standards; collaborate with colleagues in PDU and Country stakeholders to achieve standardization.
• Drive the implementation of new / changed process, Conduct training to relevant staff and stakeholders on a timely basis.
• Secure approvals from in Country stakeholders for Process design.
• Conduct Post Implementation Reviews in assigned countries to assess effectiveness of operationalization.
• Responsible for 3 - 4 Control Registers (GPS); perform gap analysis, understand process changes / system enhancements required to implement GPS without gaps; seeks dispensations / approvals.
• Raise / Review CRs for the assigned Processes.
• Responsibilities include aligning to Retail Data Standards.
• Act as an advisor / consultant to various units in terms of addressing exceptions.
People and Talent
• Collaborate with colleagues in PDU across in AME as well as stakeholders in Retail Countries in AME to understand requirements, influence process design with an aim to standardize processes across AME.
Risk Management
• Ensure process and system design align to applicable Control Standards in impacted process, align to Client journeys to enhance Client experience. Challenge additional requirements in practice in countries against standards basis applicable Local Regulations / System constraints.
Our Ideal Candidate
• Minimum of 10 years experience in the financial industry.
• Sound knowledge of process design and development methodologies and tools.
• Strong knowledge of Core Banking, TP, interface systems with flair to understand system design.
• Excellent written and verbal communication skills.
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careers ,

Keyskills :
misfinancegap analysissalesltdcore banking