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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Hotel / Restaurant |
| Functional Area | Front Office / Guest Relations |
| EmploymentType | Full-time |
Key Duties and Responsibilities:-To deal efficiently and politely with all telephone, email, internet and in person enquiries.To ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system.To maximize revenue by converting enquiries, recognizing business prospects and taking every opportunity to up sell, including promoting premium bookings and scheduling Games Makers.To liaise with clients and customers to coordinate corporate eventsTo liaise with all departments to ensure the best service is provided to our customers.To ensure that all your work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, booking supplements and payment details.To create daily floor sheets detailing reservations.To have an in-depth knowledge and understanding of the operation of the business including all food and drink menus to ensure that you are able to respond to customer enquiries.To undertake general administration duties.To observe the Companys rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.To be aware of your responsibilities in respect of Health and Safety at Work and they follow all procedures in this respect and report to management any hazardous situation or accident.To attend training sessions and team meetings as required and to be involved and contribute to these.If youre interested.Kindly forward your Cv to:- newjobplacement001@gmail.com
Keyskills :
cateringmanagementdetailingenquiriesreservationsfoodbusinessphone coverageamcsemailbookingssupplementsgeneral administrationtrainingschedulinggeneral operationsadministrationgamessupervision