Senior Analyst

Job Description

Role purpose The job holder will be responsible for all system support queries, user support, static data management and maintaining system integrity for Finance Travelex systems Proactis, CODA & Docuware. Also providing user administration for Concur & E-Banking. The job holder will define and develop a single and common view of the truth by leveraging the service provider s information gathering and reporting systems where possible The job holder may specialise in the management of one system but will be required to work across different systems to provide support as the business requires The job holder may also be expected to deliver projects as per the BRD (business requirements document) in liaison with the IT team Key accountabilitiesTechnical activities Ensure system integrity Perform Monthly Housekeeping. Responding to urgent system queries or system failures and manage relevant system management E-mail box Support the development of change requests and ensuring they are appropriate and fit for purpose Works with any system roll-out or development of functional requirements to ensure smooth transition across the business Undertakes support to projects as appropriate providing expertise on the relevant systems and guidance on potential issues and solutions Manage central processes in the relevant system, e.g. Inter-company trace/background matching Manage system integrity checks e.g. interfaces/Statements etc Configure new system functionality to meet business requirements (Age debt/Background matching/ Ad Hoc Reports) Conduct system testing (UAT) for any projects Maintain a working test environment ensuring it is aligned with production. Set up and maintain Credit Management/Accounts Payable functions Set up and maintain accurate static data (Accounts/Centres/Customer/Suppliers/banks etc.) Perform periodic tasks (Month end/Year end /Archiving/Update masters etc.) Monitor and clear (In-tray) - data holding area (Monthly).Experience and personal qualitiesRelationship management Evaluate impacts of potential control deficiencies and work with Finance Operations & Finance Reporting leads and managers to ensure timely resolution Develop sound professional working relationships with Finance colleagues, business staff and management, building their confidence and acquiring an understanding of the businessCommunication Responsible for pro-active and regular communication with other areas of Finance and the business in relation to the provision of Finance Operations/Finance Reporting services Actively communicate and seek feedback from colleagues and customers Play a participative part in Team Briefs Be proactive in the provision of feedback and the delivery of ideas to develop and improve solutions relating to Travelex Finance Ensure feedback to line manager outlining general activities of role and how we are doing General Undertakes any necessary training associated with the duties of the post and participates in training and development procedures Complies with all Company Health and Safety policies and legislation in the performance of their duties and responsibilities Maintains confidentiality and observes data protection guidelines Manage expenses in accordance with Company Expense Policy Carries out any other reasonable duties commensurate with their capabilityEssential Bachelors Degree in Engineering with 1-2 years experience in a MNC environment Good negotiation and influencing skills Strong communication skills both oral and written with the ability to operate at all levels of the businessDesirable Proficient use and knowledge of business systems and analytical tools (Visio, Excel, Word, PowerPoint, Access) Excellent analytical skills and attention to detail Proactive self-starter with ability to manage own workload, to time and desired levels of quality Knowledge of core Travelex Finance systems CODA, Docuware, Concur.,

Keyskills :
customer relationsreportingbasisaccountsresearchstatic datauser supportsystem supportsystem testingdata managementbusiness systemsanalytical skillssystem managementreporting systems